An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
Everyone from the initial service technician to the hot water tank install team to the call centre, were pleasant, knowledgeable and professional. The service tech noticed my cracked exhaust pipe immediately. Both the service tech and the install team arrived within the allotted time frame, explained what they were doing and cleaned up after the job was complete. Since this was a rental hot water tank, there was absolutely no cost to me.
- Approximate cost of services:
- $0.00