An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
I have trusted Direct Energy for years to keep my heating and cooling appliances and fireplaces in good working order and am reassured that they tell me when I have a problem that cannot be ignored (crack plenum in furnace). I didn't mind paying for a new furnace as much as I would have minded if the issue had been ignored or passed over and a catastrophic failure had occurred. I also trust them with my houses plumbing issues which has gotten me out of trouble at least twice that I can remember and it could have been more. changing the name to Enercare does not bother me at all I believe I will continue to receive the same reliable service I have always had as exhibited by Jared when he came to do our a/c maintenance just the other day.
- Approximate cost of services:
- $150.00