An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
Direct Energy went out of their way to schedule an appointment for furnace maintenance to accommodate our winter trip to Florida. The service expert was very professional, knowledgeable and took time to explain everything to us. Keep up the great work!!
- Approximate cost of services:
- $75.00
- Company Response
Thanks Mike. It's nice to know you were able to get an appointment exactly when you needed it. Great feedback on our technician too!