Water Heater Mixer Replacement
An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
Both the Service Representative and the Service Technician were excellent. I found it a little unusual that the Service Representative was in Florida (I called the 416 area code, not the 800 number) and made an appointment for me here in Toronto. Also, the Service Technician was excellent. He immediately identified the problem, but was unable to replace the part. He did, however, immediately book another appointment for me with another Service Technician. There was no charge to me because the part was covered under my Direct Energy Plumbing Plan (definite peace of mind). I will, and do, recommend Direct Energy.
- Approximate cost of services:
- $0.00