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Duct Cleaning
Dial One Professional Duct Cleaning
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93%

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Reviews by rating (past 12 months)

Reviews for Dial One Professional Duct Cleaning

Average customer rating:
9.9 10 (677 reviews)

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John in Toronto
John in Toronto
3 reviews Scarborough, ON
10/10

Duct Cleaning

Duct cleaning is usually a hustle, from the process of finding a company, booking the appointment, taking time off work, waiting for them when they are late etc.
Dial One was nothing like that! They were the first company that I found on Google, I called them and they were at my house first thing Saturday morning (when it was convenient for me). They were right on time, even a few minutes early. Extremely pleasant to deal with, I dealt with Joe. I've ordered duct cleaning numerous times over the past decade, but never have seen equipment anything like these guys were using - state of the art! Everything was done much quicker then I expected. I was shocked to see how messy my ducts were before they came! I am recommending Dial One to all of my friends and family and to anyone researching them on HomeStars!!

Approximate cost of services:
$0.00
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Company Response

John,thank you for the great review! Hope to see you guys again..Joe

Chris in the woods
Chris in the woods
2 reviews THORNHILL, ON
10/10

duct cleaning

Booking with them was very easy as you speak with the owner directly. I called a few other places before hand and it's a maze of voice prompts...etc. and even then it was going to be a few weeks out.

on the day of the appointment he called ahead of time to say he was going to be a few minutes late due to the weather that morning. a very nice touch as you never know if people will show up or not.

finally they use quality equipment that is designed for duct cleaning.

Approximate cost of services:
$0.00
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Company Response

Chris,Thank you for review and business.Means the world for a small company..Thx joe

Ron in Toronto
Ron in Toronto
5 reviews Toronto, ON
10/10

duct cleaning

After doing some renovations we decided we needed to get our ducts cleaned. We called Dial one, and given the reviews on Homestars and the price they quoted, we hired them. They showed up on time and did the work. When we got our furnace serviced by our regular guys a while later, they commented on the fact that the duct cleaner did a great job, so that means a lot!

Approximate cost of services:
$0.00
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Company Response

Ron, Thanks for the review and your business! I'm glad we were able to impress the HVAC guys,they are usually quick to call all duct cleaners scam artists.So that's HUGE! Hope to see you in a few years again Ron,THx Joe

Naomi in Markham
Naomi in Markham
4 reviews Markham, ON
8/10

Duct Cleaning

I bought a new construction house and just had a baby so I wanted to make sure the house was clean well. The service was good. Josh was professional, friendly and explained everything to me. I chose this company based on Homestars reviews. I am happy with the service that Dial One provided and my vents are now clean but I don't notice much difference with respect to air quality.

Approximate cost of services:
$250.00
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Company Response

Naomi,thanks for the review! Give me a shout lets see whats going on over there.. I'm curious Thx Joe

Thomas in Aurora
Thomas in Aurora
1 review AURORA, ON
10/10

Duct Cleaning

I recently moved into my home and wanted the ducts cleaned. I searched through HomeStars and found glowing reviews for Dail One.

All communication with Joe was prompt and professional. The service was phenomenal thanks to Will. He was patient and walked me through all the do's and don'ts. He gave great advice and was very pleasant to deal with.

I've recommended Dail One to other family members and would also do so for anyone here on HomeStars.

Approximate cost of services:
$0.00
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Company Response

Thank you Thomas!!!!

S Thayer in Scarborough
S Thayer in Scarborough
5 reviews Toronto, ON
8/10

Air duct cleaning

Although they got off to a rocky start (their equipment was not working!) on their first visit, they were very pleasant to deal with. They apologized for the inconvenience and promptly returned a day later to do the job.They were very clean, thorough and helpful. Also cleaned my dryer duct for free. Overall a positive experience

Approximate cost of services:
$250.00
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Company Response

Thanks for the review! That had to be the worst day ever on that truck. In the morning of that day we hit some railroad tracks in Mississauga,HARD real HARD! Which in turn broke off the exhaust,not good.But lucky for me i know everyone in the auto industry so one of my friends was able to put on a entire one off custom exhaust which put us off by a hour and a half(5pm appt-630pm arrival).. Feeling good Now we arrive and set up start the truck and no air pressure? The Same tracks broke the steel pipes between the compressor and holding tank,3 trips to home-depot no luck! So sorry..I ended up working on that truck till 3am trying to cobble something together. So sorry for that every once and awhile duct trucks go boom.. I hope when we finally got there the service and job were great..If there's anything we can do for you call anytime...Thx again Joe

preet bharati in Mississauga
preet bharati in Mississauga
2 reviews MISSISSAUGA, ON
9/10

duct cleaning

Excellent service. Joe and Will were both professional and informative. Efficient service and we were very pleased with the results. We had our house and my parents house done from them and would definitely recommend Dial one to all!

Approximate cost of services:
$250.00
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Company Response

Preet

Thanks for the review and your business!Hope to see you again in a few years..Joe

GD (Mississauga)
GD (Mississauga)
3 reviews Mississauga, ON
10/10

You will not be disappointed...

Fabulous experience with Dial One. The technician (Wil) arrived exactly on time for the appointment, was friendly and courteous, educated me about a number of aspects about the cleaning and answered my numerous questions patiently. I was very keen to see all the dirt that came out of my vents and he made sure I could see it. This company appears to have invested well in their equipment and personnel. Prior to leaving I was told that they strive for a satisfaction guarantee so if I have any issue at all with the service, they will be happy to come back and look into it at no charge.

I was impressed enough to take photos and a video during the cleaning. I have uploaded it to a web album for public viewing along with detailed captions. The pictures are also uploaded here at Homestars, but the web album has higher resolution images and the video showing removal of the dirt during cleaning (something most people may be interested in viewing): https://picasaweb.google.com/114023896650668809997/DialOneDuctCleaning#

I highly recommend Dial One and would gladly refer them to my friends.

Approximate cost of services:
$225.00
2 of 2 people found this review helpful.
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Company Response

Godfrey

That's a awesome Video!!Thank you for this review and your business.Hope to see you in a few years,get that camera ready.Joe

Frank Perruccio in Oshawa
Frank Perruccio in Oshawa
1 review Oshawa, ON
9/10

Duct, furnace and dryer cleaning.

As a busy lawyer, I'm taking the time to write this to express my gratitude to both, Joe (owner) and Wil Ouellette (technician who came out to do the work). My first contact with the company was with Joe by phone. Joe's friendly, courteous and engaging manner won me over and gained my confidence instantaneously. Once Wil showed up, my initial impressions were confirmed and reinforced. Wil presented with an easy rapport, friendly disposition and obvious knowledge of what he was doing. Wil took the time to walk me through the process, explaining what he was doing and giving me helpful tips for the future. Wil completed the work in a timely fashion with plenty of energy, enthusiasm and competence. These guys know what they're doing and know how to keep the customer happy. I would recommend Wil (and Joe) to anyone.

Approximate cost of services:
$250.00
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Company Response

Thank you Frank, for the kind words and the review..We are very happy you are both pleased with our work and our personalities. We look forward on seeing you again in a few years.

Peter in Markham
Peter in Markham
5 reviews MARKHAM, ON
10/10

Dryer vent cleaning

Joe was prompt in answering my email query for a quote and any questions I threw at him. Wil arrived promptly at the appointed time, explained everything he was going to do and why. Fished out the biggest lint ball I've seen! Most excellent service and I would recommend Dial One to anyone, any time. And will use their services again.

Approximate cost of services:
$100.00
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Company Response

Peter, thank you for your business and review! Wil mentioned that your dryer vent was one of the biggest blockages he's seen in some time..I'm glad we able to meet your expectations.. Hope we can see you again for the system duct cleaning and another dryer vent cleaning..Remember dryers should be done every 1-2 years(normal household) and the ducts 3-5 years...

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dial One Professional Duct Cleaning

Dial One Professional Duct Cleaning™ has been servicing the Southern Ontario area for nearly 16 years with great success. Over these years we have had the opportunity to service an extensive number of clients, ranging from ultra high end residential and commercial to community based residential homes and Businesses. Owner ...
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