D J Rain

I've been with this company for many years. Their cost for start-up and blow-out without complications is a competitive $100 or so. However, last spring there was a leak in a zone that required some re-wiring, etc. The technician was new to my property, despite the fact that I specifically requested one who was familiar with the property by name, and waited a month specifically for him. The technician wandered around the property for I don't know how long before he came to my door to tell me that he couldn't locate the box in the ground where the zone was wired, and asked me if I knew where it was, otherwise he would have to leave. I did know- he seemed to assume that I did not know. He fixed the problem, but as they bill by "time" and materials, I think I overpaid for his inexperience. I was bothered by the fact that (1) they did not send me the person that I requested and waited a month for, and (2) they sent an inexperienced technician who took longer than it should have, and I ended up having to pay for his time wandering around the acreage.

Great company, I had a water leak in our system and they were very nice about it even though they were super busy. The problem was identified and fixed in no time at a very reasonable cost. They also do a very through job with the seasonal maintenance , would highly recommend !!

I have been with this company for over 20 years. Their service people are friendly and knowledgeable but their administrative staff are terrible. I had an emergency and had to wait about a month before getting an appointment. They knew the problem and sent staff out but without the materials to correct the problem and were going to charge me a fee just for the call as well as the same fee for the next call to complete the work plus any labour and materials charges . When I complained the staff member told me they would not send out the men to do the work and then hung up on me. Disgusting company -- would not recommend you go with them for your irrigation needs!

I used this company for years and always had problems with appointments that were cancelled, rescheduled or late arrivals. Finally, I got fed up when they cancelled 5 times in a row for my fall blow out and kept giving me unbelievable excuses. I found another company who are reliable, prompt, efficient, and less costly- everything DJ Rain is not.