The process of working with Gary was very agreeable during the sales process. When it came time to do the job, they started very close to the time agreed upon. We didn't have clear plans for the project, but were told that "we would work it out as we go". This was our mistake(next time we will have a proper scope of work). We felt he rushed through the project to move on to the next. It took a long time and many calls to finish up the loose ends on the project. In the end he re-sodded about 80% of the front yard, which looked ridiculous. In the end we are somewhat happy with the way it turned out, but the process was very stressful and unfulfilling.
- Approximate cost of services:
- What could this company do to improve their services?
- Listen to the clients needs and create a clear scope of work prior to starting the project.