product under warranty - very poor service - they cancelled 3 x
I had a probelm with appliance under warranty and it took approx. 5 different phone calls to get an appt booked for service.
After 2 cancellations by service man (they told me they depend on this man solely)and after I had to use a planned day offf work - not able to go out etc they called on the same day and cancelled.
Finally when he came (I sent a photo by email so they would know what part) he arrived with nothing to rpelace damaged part.
Thsi meant another booking (day off) and when he finally came back he brought the wrong part!@!!!
Only because my daughter was hoem for a couple of days I was able to get it done as I didn't have any more day offs to spend waiting.
I would not buy from this company in future as I would be very upset with service as it is. I had previously pruchased all my appliance from this Co. and I do have to rebuy in near future as I purchased a new home. Wouldn't go there!
- Approximate cost of services:
- $600.00