Just before November, the parents' 24 year old furnace failed and ended up being red tagged due to corrosion of the heat exchanger so scheduled appointments with several heating contractors for a new furnace.
I ended up arranging visit from Cozy World due to all the positive reviews on HomeStars. Boris arrived on time and did a better inspection than other companies some who only did a sales presentation. Based on the quality of the visit, pricing and desire for Lennox (manufacturer selected based on predicated future availability of parts plus quality of construction, e.g. fully enclosed burner), we selected Cozy World.
The appointment was originally set for several days wait but Boris was kind enough to move it up in consideration for the weather and my parents' age. Kam and his assistant did a nice job installing the furnace and left the area clean of all debris. Boris took care of the rebate and parents have been happy for past two months and commented on how quiet the two-stage unit has been operating.
Normally I don't go to this effort for a review but felt proper credit was due for the great service received. Thanks.
- Approximate cost of services:
- $4,000.00
- Company Response
Thank you very much for writing this review .. I really appreciate your kind words .
Thanks for your business
best regards