Cozy Comfort Plus

I recently purchased a completely new furnance, air cleaner, humidfier and air conditioning system as well as a tankless water heater from Cozy Comfort Plus. I find this company to be a first class establishment. Their sales representative Dan Kar is not only exceptionally knowledgable on the product he sells, he is also very knowledgeable on installation requirements. He was able to guide me to what product I "really" need and helped me solved some of the installation dilemas I had that their competitors did not offer. As for their timeliness and quality of installation, all I can say is one word, "perfection". Their technician and installer Mori and his assistance did not only do excellent work, they are wonderful people; they are honest, polite and all around great human being. They made the 3 day installation seemless and painless.
This is an excellent outfit and is operated by some really good people. I will definately do business with them again and I would highly recommend them to all my friends.

A truly happy customer

Ed Liu

My Carrier gas furnace stopped working - ie no heat. As a result, I called up Cozy Comfort who were available within a day. They quickly identified the problem being a defective thermostat and sensor. They replaced the sensor & after I replaced the thermostat on my own, I had heat again.

Sales was good, price reasonable and the install itself was ok. After installation, I had to go over the whole thing and tape up the ventilation duct leaks.

The main reason I hired them was to do duct repair, but in the end all I got was an install so I had to do this myself. Nevertheless, they did clean up nicely and gave me clear instructional.

I recently bought a house in North York and the first thing I needed to do was taking care of air quality to prevent returning of my allergy. Choices were too much to pick the right one and I needed a knowledgeable person that fully understood the air quality and I believe I’ve found one in Cozy Comfort Plus. Sale’s person,Sam was very informative and provided me enough con and pro about my choices that made me able to select a right combination of an HRV, HEPA and upgrading my furnace air cleaner. Seeing a professional work and courtesy I decided to ask them for a Tankless hot water and I can say they have done a great job. I highly recommend this company to those who are looking for professionals in air quality control and improvement.

recently bought a house in North York and the first thing I needed to do was taking care of air quality to prevent returning of my allergy. Choices were too much to pick the right one and I needed a knowledgeable person that fully understood the air quality and I believe I’ve found one in Cozy Comfort Plus. Sale’s person,Sam was very informative and provided me enough con and pro about my choices that made me able to select a right combination of an HRV, HEPA and upgrading my furnace air cleaner. Seeing a professional work and courtesy I decided to ask them for a Tankless hot water and I can say they have done a great job. I highly recommend this company to those who are looking for professionals in air quality control and improvement.

The sales rep was very professional and the installation crew were very accomodating and friendly. They installed our boiler/hot water heater very quickly and answered our questions regarding the system. They were also easy to get a hold of when we had questions after the installation.

We finally have met a very knowledgeable sales consultant & engineer, Dan Kar,, who can explain various equipment options, explain in consumer terms, product benefits, and what is best needed in our home to cool and heat efficiently and cost effectively. Cozy Comfort met all obligations and timelines. Their installers were very personable, reliable and hardworking. We are very please with their work and follow-up on rebate programs.

After 10-years of worry-free service our Air Condition broke-down on the hottest day of the year. I was fortunate to find Cozy Comfort Plus in one of our local directories. They were very informative over the phone and let me know all of the options that were available to me. Even though I didn't give them the go-ahead until noon they were out to my house by 5:30 and had completed the job by 9:00. I would not hesitate to recommend this company to anyone - the level of customer care and service that they displayed is very rare these days and should be applauded.

I had a Cozy Comfort technician come to repair my compressor and considering it is the hottest day of the year I was glad I could find someone to come on such short notice.
My wife was home at the time and the tech identified the issue (needed a new capacitor) but before my wife had the chance to call me to discuss, the tech had already replaced the capacitor and added refrigerant.
Now I am not an air conditioner technician but I do understand how these things work (I have an engineering degree) and my wife made it clear that we wanted to discuss the repairs before anything was done. However we were not given this opportunity and the tech said "I do not work that way". I never agree to a repair without knowing the cost and fortunately for everyone is was only $400 and not enough to make an issue out of.
While I am happy my air conditioner is working again, I am not happy with Cozy Comfort and their repair technician.
I would highly recommend using another company unless you are desperate like we were.