Cozy Comfort Plus

Heating & Air Conditioning
Toronto ON M3K 2B5
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Reviews for Cozy Comfort Plus

Average customer rating:
9.4 10 (485 reviews)

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Lina from Markham
Lina from Markham
7 reviews Markham, ON
10/10

Gas Fireplace insert

We had a wood burning fireplace that we weren't using because of the hassle and mess, yet we really needed to warm up the basement area it was in. The job was tricky but Fred of Cozy Comfort figured it out and sent over two very competent, respectful installers who were considerate and worked diligently, leaving the place clean when completed. We chose a Valor Radiant gas fireplace which was a bit more expensive but we went with it because of the customizable range of heat it provided. Now we have a cozy comfortable basement. Thank you very much to Cozy Comfort Plus!

Approximate cost of services:
$5,000.00
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Company Response

Thank you so much for the wonderful feedback!
It was our pleasure working with you and making sure that your needs were met to the highest regard.
At Cozy Comfort Plus Inc. we take pride in what we do. We always go above and beyond to meet the needs and expectation of our customers. Our technicians and Sales Agent are highly skilled in those areas.
We are also thrilled that you chose Cozy Comfort to work on your fireplace and the outcome of the work was beyond your expectation.
Thanks again and welcome to the family!

Harry Kwan  in Mississauga
Harry Kwan in Mississauga
1 review Toronto, ON
10/10

Repair AC and replacement

With summer here every year the AC is turned on I am always worried it's not going to work. Initially I thought the AC unit was about 10 years old. The unit gets serviced on and off over the years and this year I had to call for service upon firing it up. Of course it's only turned on when we are expecting the temps to rise and stay high for the next few days. As luck would have it the air coming out of my vents was warm despite having it turned on all day. Called my regular hvac guy to come to assess and repair the problem. Unfortunately he couldn't help me. So I called up Brian Kar of Cozy Comfort. The serviceman that came to trouble shoot was on time and very professional. I found out the age of my AC unit which was actually 10 years older than I originally thought. He suggested I replace the unit instead of trying to repair. After finding out the age of the unit I completely agreed with him in regards to replacing the unit. Keep in mind this was on a Sunday. After speaking with the owner he managed to get a replacement unit in for me for the very next day! That's what I call service! The crew came the very next day removed the old unit and replaced it with a new one. Both technicians were very efficient, professional, and clean. The job was finished much sooner than I anticipated and the workmanship was fantastic! If you need any heating or cooling work done I highly recommend Brian Kar and his team! I would not hesitate to pick up the phone to give him a call if any problems arise with my heating or cooling system. Thank you Brian! You are absolutely the best!

Approximate cost of services:
$2,600.00
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Company Response

Thank you so much for that warm and outstanding feedback!
It was a pleasure working with you, and thank you for trusting us at Cozy to complete the job. We are thrilled to have you as a member of Cozy family.
In the past 24 years, our plan is to have the best customer service and to gain everyones trust. It is our mission to serve our customers and to go above our customer expectations. We take the highest pride and regards when it comes to customer service.
It is you our customers who have been so loyal to us and we are very thankful.

overspenders15
overspenders15
5 reviews Toronto, ON
10/10

Gas fireplace and mantel

Replaced a wood burning fireplace and brick cover with a gas and stone faced mantel. Overall very good service and the gentleman who installed the mantel offered alternative designs to meet I our needs. Quick, clean and meticulous service .

Approximate cost of services:
$9,000.00
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Company Response

Thank you so much for your wonderful feedback!
As a family own business, we value our customers who appreciate our services, and who differentiate good services with a passion, and responsibility from our customers.
At Cozy Comfort Plus, we put a hundred percent effort into our customers and their loyalty. We appreciate your business and welcome to our family.
Thank you again, for the great feedback!

Marlene in Toronto
Marlene in Toronto
1 review Toronto, ON
10/10

Fireplace and Mantel

Brian and his crew did an excellent job of installing a new gas fireplace and mantel in my home. From the design to the installation, attention was paid to every detail. The craftsmanship of the mantel was outstanding. Completion of the work was done quickly and efficiently. I would highly recommend this company.

Approximate cost of services:
$0.00
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Company Response

Thank you so much for such a great review. Welcome to Cozy's family.
Brian Kar
President

Donna P
Donna P
1 review Toronto, ON
10/10

Gas Fireplace Insert

Living in a century old house, we were looking for a gas insert for our fireplace and found Cozy Comfort Plus. Brian recommended an insert that looked original to the house. The installers were very courteous, professional and timely. We are very happy with our new fireplace, and with the professionalism of the company.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for the great feedback in-regards to our services at Cozy Comfort Plus Inc. It's our pleasure to serve our customers and make them comfortable in their home.

Thanks and welcome to Cozy Family!

Mary-Lou M.
Mary-Lou M.
10 reviews Richmond Hill, ON
8/10

Installation of a gas fireplace

We discovered Cozy Comfort Plus at the Toronto CNE in August, 2015. since we had always wanted to install a gas fireplace, we contacted them in September. We went to their showroom & spoke to Brian in the sales dept. We chose the stonework we wanted, paid a deposit & waited for installation. Not long afterwards installation began & was finished within approximately a month. Overall, we have been happy with the fireplace. However, I would have liked to have known that to add a fan (which we have since done) we needed
to have an extra connection installed. My husband was able to do it, but he had to cut a hole in the wall, fish the line through & then repair & repaint the wall. Also, we had issues with the remote not working (batteries were dying in the wall receptor due to the cold from the outside.) This has been remedied & the remote has been replaced. Now, we are enjoying the fireplace. I would just like to have been informed about possible issues at the time of installation.

Approximate cost of services:
$10,000.00
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Company Response

Thank you so much for the detailed feedback. With loyal customers like you that our business is growing each day.

We appreciate your feedback and welcome to the family!

Brian in Toronto
Brian in Toronto
1 review Toronto, ON
8/10

Installing a Nest Thermostat

The company is very cooperative and helpful with troubleshooting thermostat issues specifically with the Nest thermostat. The owner contacted me personally to help bring an understanding to the issue. I was happy with his assistance.

Review has 1 previous version
Approximate cost of services:
$145.00
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Company Response

Hi Brian,
Welcome to Cozy Comfort Plus. We are honored to have you as a client, and hopefully we will have your business for a long time perhaps for your furnace, air-conditioning or fireplace.
We would like to return and check your Nest thermostat in early May.

Please let us know when is the best time to do so.

Best Regards,
Management

K. Patel in North york
K. Patel in North york
4 reviews Toronto, ON
10/10

Installation of furnace, A/C, tankless water heater, humidifier

We had used this company before and were very satisfied, so decided to do so again. Brian was very courteous and explained the details of the products being purchased. Joe and Haytham were the installers and were very professional, took their time and did an excellent job. They did not hesitate to answer any queries and left the place clean on completion of the job. Tiffany (office assistant) was a great help too and had no hesitation in clarifying things. My sincere thanks to all of them. Would not hesitate to use their services again and would highly recommend them.

Approximate cost of services:
$13,000.00
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Company Response

Thank you for recognizing a good service and the repeat businesses. We make sure to take our time to answer all of our customers questions' with their new purchase, we have no hesitation to go over the whole process in fact we invite everyone to come up with any concerns or difficulty with understanding the step by step process. All of my staff from front line to back in the office are very much appreciated for your sincere comment.
Brian Kar
President

Private User
Private User
Private User reviews Toronto, ON
10/10

New HighEfficienty Furnace installation

It was a Friday of the Family Day long weekend. The coldest night of the year. Our 14 year old mid-efficiency furnace just stopped working. Next morning it was evident the fan blower motor ceased, and since it was an old DC motor, there was no replacement available quickly and the cost was prohibitive.
We decided to call Cozy Comfort Plus after checking top-rated Home Stars suppliers in our area. A representative came within the hour and after making a detailed presentation we decided to purchase a high efficiency Lennox furnace 70000 BTU. Two space heaters were given at no charge on loan until installation was completed on Tuesday.
A month later we are very satisfied with all aspects of our furnace purchase including product efficiency and effectiveness, courteous service and professional installation.

Approximate cost of services:
$4,200.00
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Company Response

It is my pleasure to have you as a client. Your review it's much appreciated. This comment will deffinetly help others to find a good contractor and help us also to be recognized better.
Best regards,
From all of us at Cozy Comfort Plus

Private User
Private User
Private User reviews Toronto, ON
10/10

Furnace, a/C, fireplace

Great company to work with, friendly, knowledgable, professional, clean.
They went above our expectation from sales to installation, service was absolutely clean with good explanation.
I recommend this company to everyone. They are definitely care for their after service.

Approximate cost of services:
$14,000.00
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Company Response

It is our pleasure to have you as our client. Your recommendation will make people to choose a right company for their homes.
We thank you very much for the nice comment..
Best regards,
Management

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cozy Comfort Plus

Cozy Comfort Plus sells, installs and services heating Ventilation, Fireplaces and Air Conditioning and Heat Pump products. Along with all the major manufacturers, Cozy Comfort Plus is authorized by the Carrier, Lennox, Napoleon, Regency, Valor, Mitsubishi, Dimplex, Amantii, Corporations to sell and service all HVAC and Fireplace products. Stretching from the neighborhoods of Oshawa and Whitby to Burlington, Cozy Comfort Plus caters to Toronto(GTA) and Toronto's greater home and business area since 1992.

Residential Heating :
- Furnace Forced air duct
- Boilers
- Fan coils w/elect hydronic coil
- Baseboard
- PTAC, incremental
- Fireplace, Gas, Wood
- Heat Pump
- Ductless Heat Pump
- Fireplaces
- Direct vent Fireplace
- Out door fireplace

Commercial Heating / Cooling Systems:
- Packaged forced air
- V.A.V. w/air terminals
- Unit Heaters
- Tube Heaters
- Radiant
- Portable Radiant
- PTAC incremental
- Fan coil unit
- Portable A/C air-cooled

Cooling:
- Central air/ air conditioning
- Forced air duct
- Fan coils
- High velocity
- Ductless A/C
- Heat Pump (regular air cooled / water cool/ GEO Thermal )
- PTAC Incremental
- Portable
- Window

Accessories:
- Indoor Air Quality
- H.R.V
- E.R.V
- Electronic air cleaner
- Mechanical air cleaner
- Hepa air cleaner
- U.V. lighting
- Humidifiers
- Thermostats
- Dehumidifiers

CATEGORIES
Heating & Air Conditioning, Fireplaces, and Fireplace Mantels
PRODUCTS
Gas, electric, wood Fireplace, AIR CONDITIONING, HEATING, TANKLESS WATER HEATER, HYDRONIC PRODUCTS, AIR CLEANING, OUT DOOR FIREPLACES, HUMIDIFICATION,THERMOSTATS, VENTILATION.
SERVICES
Installation of Air-conditioner cleaning, Furnace Cleaning, Gas Fireplaces, Boiler Cleaning, Fireplace Cleaning and Inspection, Tankless Water Heater Cleaning
BRANDS
Carrier, Lennox, Napoleon, valor, Regency, Montigo, Kingsman, Marquies, Payne,Aire-Flo, Goodman, Coleman, York, Mitsubishi, Noritz, Rinnai, Honeywell, WhiteRodgers, Goodman, Coleman.
STYLES
Designe products
SPECIALITIES
Wood fireplace Conversion to gas or electric or oil furnace to gas furnace,fireplaces,Central air conditioning.Wood, stone, tile Mantels. Oil or Electric to Gas conversion, Indoor Air Quality Testing, Installation and service of Indoor Air Quality equipment in both Residential and Commercial/Industrial market, and Supply Warranty Protection Plan
WEBSITE
https://cozycomfortplus.com/
YEAR ESTABLISHED
-1992
NUMBER OF EMPLOYEES
30
PAYMENT METHOD
Cheque, Cash, Visa and Master card.
LICENSES
TSSA Contractor License, G2, G3, refrigeration 313
MEMBERSHIPS
BBB+, HRAI, TSSA, WSIB, BNI,
LIABILITY INSURANCE
Yes
DIPLOMAS
Stationary Engineering, HVAC Diploma,
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$100
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 year Ltd warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.