Cozy Comfort Plus

A service tech responded to our heating problem in a very timely manner however the technician himself was not overly personable and seemed to lack basic communication skills! Jay seemed rather unwilling or unable to relate what he was trying to do about fixing our heating problem. He was very active with his telephone communication to whomever was on the other end giving him direction. The process seemed like a Keystone cops movie. Overall I'm not sure what's taking place and not pleased with being kept in the cold and dark!

I called Cozy Comfort Plus after a Google search as I was not happy with advice I received from companies previously contacted. Brian Kar was very helpful in the selection of the fireplace we purchased. Installation was done professionally and we are very happy with the final product. Would definitely use them for any future work.

My whole experience is quite positive expect: 1) during my first meeting with the sales rep, he showed up 2 hours late. 2) the pre energy audit was done right away, however the post energy audit is about a month overdue and the auditor says that cozy comfort still has to provide them the report. I called the sales representative to follow-up with the auditor to perform the post-installation audit, but so far there has been no response. And I was told the government rebate ends in December 2017, so I won't get my rebate until the post-installation audit.

I appreciate Brian and his technician Hamid from Cozy Comfort for choosing the best suitable fire place for my house .. They are very professional and reliable and honest in their business. I highly recommend this company to others and wish them more success in their business.
Farah
From Mississauga

We have been using Cozy Comfort for our furnace and fireplace maintenance for several years. The technicians are always punctual,very polite, and always take the time to answer our questions in an easy to understand way.

We had a new furnace and air conditioner installed by Cozy Comfort a few years ago & they've been running great. A few times when we needed a tune-up Sean, who was incredibly friendly, helpful and professional, was able to schedule a service call within a very reasonable time frame. When the technician arrived he was thorough, detail oriented, informative, professional, and very patient with us when we asked questions. I would definitely recommend Cozy Comfort to anyone.

Very professional and friendly organization. Arrived at the stated time. Reviewed complete service prior to engaging. Only changed required filters. Would highly recommend this company. I live in North York.

I installed my heating and air conditioning with Cozy Comfort ,so far I am very happy and satisfied.I highly recommend the services.I have peace of mind if anything happen their ovethere for me.

Brian from cozy comfort is very knowledgeable and courteous. Hamid came to do the installation. Very happy with my purchase. Looks great and makes our living space very comfortable.
Yasir (north York)

Most people associate equipment tune-ups ie:-furnace--A/C unit--gas fireplaces synonimos with being inadequate, money wasted and unreliable.
COZY COMFORT PLUS- has proven this to be wrong.
In the Fall of 2017, we had COZY COMFORT come in to service the A/C unit which was not working efficiently.
The problem was detected immediately and repaired-with no extended time involved.
Based on this surprisingly exceptional service, I decided to contact COZY COMFORT again for my gas fireplace tune-up.
Again,Mory the technician, took considerable time to thoroughly clean, vacuum and made the necessary adjustments that other contractors had neglected.
I am totally elated with the impeccable service provided by COZY COMFORT and will definitely contact them again, this time to perform the service tune-ups on all units mentioned above and also include the furnace.
It is people like Brian, the General Manager, who practices an "open -door" policy and personally returns customer calls, along with Mory, that are indeed excellent ambassadors for COZY COMFORT.

George B.