Cozy Comfort Plus

Heating & Air Conditioning
Toronto ON M3K 2B5
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Reviews for Cozy Comfort Plus

Average customer rating:
9.4 10 (523 reviews)

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Private User
Private User
2 reviews Mississauga, ON
10/10

Quick, timley and very helpful

When | came home and found my furnace in error and home temperature plumed to about 17 -16 degrees on a Friday evening I became very worried until I called Cozy Comfort Plus Inc. For starters the phone service was fast, easy, and offered possible trouble shooting strategies. While I was on the phone with the owner of the company who attempted to diagnose the problem through asking me several questions and giving me instructions, the service manager, Sean was on his cell calling technicians to see if any would be able and available to come to us to check the furnace. I may have been on the phone with company for maybe 10-15min and was assured that a technician would come within the half hour. The technician came as said by the company and did a thorough check and explained all his foundings as well as offered possible solutions to get our heat back on as soon as possible. He answered all of your questions and concerns with detail. He didn't rush or brush us off. Because our furnace needed a new part which would need to be ordered we had to wait until Monday morning when all parts and service stores were opened. The technician attempted to rush the order and arrange a time where the furnace could be fixed.

It is so hard to find reliable and efficient companies such as this one.
Sean and his team did an amazing job!

Highly recommend!!!!

Approximate cost of services:
$1,000.00
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Company Response

When You go home at night all you want is a piece of mind specially when you have small kids. I always try my best to resolve the issues over phone first but if it's not possible then I'll send one of our service tech as soon as possible. This is the time when we should support you. As an owner I'll stay on the phone until I'm sure everything is back to normal or someone is working on it. I set all of our technicians all over the town to make sure no one stays out of heat in winter or cool in summer. We would not rush or brush of as you mentioned. We always carry most important parts in our trucks however it's very hard to carry everything.
Thank you for using Cozy Comfort Plus again.
Brian Kar
President

John f.
John f.
4 reviews Toronto, ON
10/10

Furnace Service

When we needed to have the furnace service at my mothers home , it would not start at the set temperature only 2 degrees below the setting. Since we had a great experience with Cozy Comfort Plus when they install our new Furnace and Air conditioning we decided called them. Sean scheduled the service call , made sure the technician arrived at the scheduled time. The technician arrived , checked out the furnace, advised us the overflow tube was clogged and the furnace needed to be cleaned. He cleaned the furnace, cleared the over flow tube, reset all the controls, replace one valve and cleaned up. For the work done the price was very reasonable. I will use Cozy Comfort Plus again.

Approximate cost of services:
$200.00
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Company Response

Thank you John for giving us the opportunity to come back to your house for cleaning and fixing the overflow tube. We appreciate the comment about reasonable pricing and using Cozy Comfort Plus again . We will be looking forward to seeing you again next year for annual cleaning and tune up.
Brian Kar
President

Lynn C.
Lynn C.
4 reviews Toronto, ON
10/10

HVAC

Cozy Comfort installed and has maintained all my HVAC equipment for over 10 years.Their technicians are prompt and professional.I have recommended them to my friends and would recommend them to anyone looking for this type of service.I would definately use them to replace and equuipment in the future.

Approximate cost of services:
$11,000.00
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Company Response

Thank you for choosing Cozy Comfort Plus to install your HVAC equipment for over 10 years. I'm so glad you noticed the technicians are prompt and professional. Your recommendations to a friend is much appreciated.
Brian Kar
President

Brandon Steen in Toronto
Brandon Steen in Toronto
2 reviews Toronto, ON
10/10

Gas fireplace installation

The installer Hamid exceeded our expectations from the get go. His professionalism showed in his onsite management of the installation. He was polite, clean and extremely hard working. Having the owner of the company come out to inspect was equally impressive.

Approximate cost of services:
$5,000.00
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Company Response

Thank you Brandon for writing us such a great review. Every member of our company focuses on the quality of our installations. We will go above all of our customer's expectations and exceed in every level of satisfaction. You invested in our expertise so it's our turn to show you our professionalism in the management of our installation. We work extremely hard to deserve the pleasure of business with you in the times to come. On an added note, we love your hospitality and your devoted attention to saving natural habitat through your artwork.
Brian Kar
President

Jessica
Jessica
1 review Newmarket, ON
10/10

Fireplace Installation

We are thoroughly impressed with the speed of receiving a quote, as well as setting up an installation date. The technician was incredibly friendly, polite and accommodating. The unit is beautiful and heats up the room very quickly! Will definitely will be recommending your company!!

Approximate cost of services:
$4,750.00
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Company Response

We are so glad that you are throughly impressed with the speed of receiving a quote as well as setting up an installation date. We are an old school people, where there is no heat, we make the process very quick specially when there are kids involve or people with special needs or seniors. We always make sure that technicians are friendly, polite and very knowledgeable in this field. We are so glad that you like everything and it was accommodating. We appreciate your hospitality and friendliness.
Brian Kar
President

Charlie C in Toronto
Charlie C in Toronto
1 review Toronto, ON
10/10

FURNACE, AC, HOT WATER SYSTEM INSTALLATION. SERVICE

Just over 5 years ago we arranged for Cozy Comfort Plus Inc. to do a major installation of new gas furnace, air conditioning unit and wall mounted hot water system. We have been highly satisfied with quality of product and care and attention during installation. We have had Cozy Comfort perform an annual service and they arrive at appointed hour and do a complete review and service. Mory is best service guy around. We are very satisfied customers and highly recommend them..

Approximate cost of services:
$9,000.00
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Company Response

Thank you Charlie for your continued support in the past five years by letting us look after the furnace, air conditioning unit and the wall mounted hot water system. I'm glad you are highly satisfied with quality of product and care and attention during installation. You are a valuable client to us by supporting our families by performing an annual service and tune up. Mory is also very much appreciate for the recommendation and calling him the best service guy around.
Brian Kar
President

Michael Bernstein from Thornhill
Michael Bernstein from Thornhill
7 reviews Vaughan, ON
10/10

Always great service

Before I called Cozy Comfort this year, I looked into a well-known furnace cleaning company with a big advertising budget (lots of commercials) & found their rates to be higher than Cozy Comfort's. Then I called Cozy Comfort to arrange for our annual furnace cleaning & tune-up. The office manager is always a pleasure to talk to. She arranged for Jay, our usual guy, to come in a couple of days. He came within the time frame quoted & was pleasant & efficient, as always.

Approximate cost of services:
$146.00
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Company Response

Thank you so much Michael for great and kind review. I am so delighted to have such a loyal client who not only called Cozy Comfort Plus this year but also in past years. Your testimonial about comparing our rates with other well-known furnace cleaning companies which have big advertising budgets and lots of commercials but finding their rates to be higher than Cozy Comfort's is much appreciated. I worked very hard in the past 26 years to make sure I look after my community members by hiring professionals from the same community. My technicians are always polite and pleasant and I always try to send the same technician who will be familiar with your case. Jay has been with Cozy for the past 15 years and he is efficient, knowledgeable and always pleasant.

Private User
Private User
Private User reviews Toronto, ON
10/10

Great service, honest people

Cozy comfort plus has serviced our furnace since we moved into our house, and installed our air conditioner. They have always been quick to respond (though we haven't had any problems), mindful of our budget (they offered us a floor model AC at a great discount with a full warranty) and respectful of our time (showing up when they say they will). We recommend them highly.

Approximate cost of services:
$150.00
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Company Response

Thank you for highly recommending us to everyone. We believe in honesty and great service, we always do our best to respond quick and mindful with people's budget. We offer great discount with good warranty. We respect our client's time and show up when we say we will.
Thank you very much for your support.
Brian Kar
President

Martin in Toronto
Martin in Toronto
1 review London, ON
10/10

New furnace and ongoing maintenance

They installed my furnace, on demand hot water tank and AC in 2010, they have been performing the maintenance every year since. Always great trustworthy service and always on time.

Approximate cost of services:
$165.00
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Company Response

Thank you Martin to let us know about your experience with Cozy Comfort Plus about the installation of your furnace,on demand hot water, AC in 2010 and performing the maintenance every year since. Your lovely words about being trustworthy service and always on time is much appreciated.
Brian Kar
President

M. Noss in Toronto
M. Noss in Toronto
2 reviews Toronto, ON
10/10

yearly maintenance of furnace, fireplace and air conditioner

Have used this company for many years. They are very reliable and prompt. They give you a window of the time they will be there Would not hesitate to recommend them

Marilyn N.

Approximate cost of services:
$300.00
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Company Response

Thank you Marilyn for using our company in the past many years and recommending our company for reliability and prompt services without hesitation. Your support is much appreciated.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cozy Comfort Plus

Cozy Comfort Plus sells, installs and services heating Ventilation, Fireplaces and Air Conditioning and Heat Pump products, tankless, Ductless, mini Split A/C or Heat Pumps. Along with all the major manufacturers, Cozy Comfort Plus is authorized by the Carrier, Lennox, Napoleon, Regency, Valor, Mitsubishi, Rinnai, Dimplex, Amantii, Corporations to sell and service all HVAC and Fireplace products. Stretching from the neighborhoods of Oshawa and Whitby to Oak like. Cozy Comfort Plus caters to Toronto(GTA) and Toronto's greater home and business area since 1992.

Residential Heating :
- Furnace Forced air duct
- Boilers
- Fan coils w/elect hydronic coil
- Baseboard
- PTAC, incremental
- Fireplace, gas, Wood
- Mantel
- Heat Pump
- Ductless Heat Pump
- Fireplaces
- Direct vent Fireplace
- Out door fireplace
- Plumbing
- Electrical
Commercial Heating / Cooling Systems:
- Packaged forced air
- V.A.V. w/air terminals
- Unit Heaters
- Tube Heaters
- Radiant
- Portable Radiant
- PTAC incremental
- Fan coil unit
- Portable A/C air-cooled

Cooling:
- Central air/ air conditioning
- Forced air duct
- Fan coils
- High velocity
- Ductless A/C
- Heat Pump (regular air cooled / water cool/ GEO Thermal )
- PTAC Incremental
- Portable
- Window

Accessories:
- Indoor Air Quality
- H.R.V
- E.R.V
- Electronic air cleaner
- Mechanical air cleaner
- Hepa air cleaner
- U.V. lighting
- Humidifiers
- Thermostats
- Dehumidifiers

CATEGORIES
Heating & Air Conditioning, Fireplaces, and Fireplace Mantels
PRODUCTS
Gas, electric, wood Fireplace, AIR CONDITIONING, HEATING, TANKLESS WATER HEATER, HYDRONIC PRODUCTS, AIR CLEANING, OUT DOOR FIREPLACES, HUMIDIFICATION,THERMOSTATS, VENTILATION.
SERVICES
Installation of Air-conditioner cleaning, Furnace Cleaning, Gas Fireplaces, Boiler Cleaning, Fireplace Cleaning and Inspection, Tankless Water Heater Cleaning
BRANDS
Carrier, Lennox, Napoleon, valor, Regency, Montigo, Kingsman, Marquies, Payne,Aire-Flo, Goodman, Coleman, York, Mitsubishi, Noritz, Rinnai, Honeywell, WhiteRodgers, Goodman, Coleman.
STYLES
Designe products
SPECIALITIES
Wood fireplace Conversion to gas or electric or oil furnace to gas furnace,fireplaces,Central air conditioning.Wood, stone, tile Mantels. Oil or Electric to Gas conversion, Indoor Air Quality Testing, Installation and service of Indoor Air Quality equipment in both Residential and Commercial/Industrial market, and Supply Warranty Protection Plan
WEBSITE
https://cozycomfortplus.com/
YEAR ESTABLISHED
-1992
NUMBER OF EMPLOYEES
30
PAYMENT METHOD
Cheque, Cash, Visa and Master card.
LICENSES
TSSA Contractor License, G2, G3, refrigeration 313
MEMBERSHIPS
BBB+, HRAI, TSSA, WSIB, BNI,
LIABILITY INSURANCE
Yes
DIPLOMAS
Stationary Engineering, HVAC Diploma,
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$100
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 year Ltd warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.