During renovations, ending up damaging our now-discontinued Valor stove. Valor didn't have the parts for this model anymore. Several companies told us they couldn't fix the venting and quoted $6-8K for a new stove installation. As a last effort, we emailed this company.
Brian responded, saying they could replace the venting, and he sent out the installer the next day to view and quote the work. He quoted me a price, and I was fortunate to get the work done the following day. Hamid, the installer, was detail-oriented and explained everything. He also "refurbished" the entire unit, making it look like new. He replaced the outer cap as well, ensuring the entire setup now meets current safety code requirements.
It was obvious Brian was out to satisfy the customer and not the bottom line of the company. Never even suggested a full stove replacement. 100% recommend.
- Approximate cost of services:
- $2,000.00
- Company Response
Thank you for your feedback! We appreciate you sharing your experience with the Valor stove repair and venting. It's great to know our team’s attention to detail and commitment to safety made a positive impact. Your recommendation means a lot to us.
Cozy Comfort Plus Inc.
1170 Sheppard Ave W, Unit #48
Toronto, ON M3K 2A3