When it was time to replace our 18 year water heater, we solicited qotes from several companies. Unlike the other companies which gave quotes by phone or email, Brian took the time to check our current set-up and evaluate our options. Cozy Comfort's price was $1000 (20%) less than several others, and just $50 (1%) more than that from a big-box store. We ordered the heater on Saturday and it was installed that Tuesday. The only glitch was that the installer was unfamiliar with the settings and how to connect to the heater via Bluetooth. At my request, Brian visited to ensure that both the installation and settings were done properly. Great service at a very good price.
- Approximate cost of services:
- $5,000.00
- Company Response
We want to express our gratitude for your support and valuable feedback. The model you purchased was the latest design at the time of your purchase. We understand that there have been some initial setup challenges. Your feedback is extremely important to us and will enable us to make improvements to better serve you in the future.
Sincerely,
Management