Numerous problems with the new home. Water leak in upstairs bathroom. Floor joists not nailed down in master bedroom. Sloppy parging and cement work. Wrong kitchen cabinet colour. Rotting front balcony posts. Poor insulation and cheap windows. The long list goes on and on. This builder took two years to correct most but not all of our problems after we moved in. 30 day list took a full year to complete after repeated calls to them. Customer service is the worst we have ever encountered and still is today. Just try to get a response. They don't answer or don't call you back. This is our fourth new home and we have dealt with other builders before. However, this one does not supervise its trades and lets many problems slip through. Our Coscorp neighbors also report water leaks, squeaking floors and stairs, missing insulation, poor workmanship,and many problems that are never fixed. The builder hopes that you will give up and pay someone else to fix the problems. Builder does not like to do upgrades and overcharges for them. Avoid this builder. Some home designs look good but not worth it. Save yourself a lot of time and stress over two or three years.
- Approximate cost of services:
- $230,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?