New Maytag range from Leaside Home Depot for my Mum who lives in a seniors condo. After 10 months the oven dangerously overheats to the max setting every time you turn oven on. Product under manufacturer's warranty. Commonwealth are authorized service providers in the GTA. So far: 4 technician visits and 3 parts in 1.5months by Commonwealth and oven still not working. Each part takes 1-2 weeks from Commonwealth and calls to Maytag/Whirlpool = 45-60min wait time.
Tech shows up today with the wrong part again! Reordered 4th part for next week. Maytag wont replace whole range "unless there is extenuating circumstances". I guess this isn't "extenuating" enough.
6 months ago it was the brand new Maytag dishwasher, same ordeal.
Will never buy Maytag/Whirlpool products nor again.
- Approximate cost of services:
- $1,000.00