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Classic Maids

House & Apartment Cleaning
Toronto ON M5A 2T2
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13%

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Reviews by rating (past 12 months)

Reviews for Classic Maids

Average customer rating:
5.6 10 (12 reviews)

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Norma Warren from Etobicoke
Norma Warren from Etobicoke
2 reviews Etobicoke, ON
10/10

Housekeeping

I appreciate the fine service I have received for two years plus. Deborah is very punctual, always conscientious, in a good mood, co-operative, receptive to any suggestions and thorough in her work. Many thanks to Deborah and to Judi of Classic Maids.
N.M.Warren [Miss]

Approximate cost of services:
$27.00
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Leanne from Toronto
Leanne from Toronto
1 review Toronto, ON
8/10

Bi-weekly cleaning

I have had Classic Maids clean my condo for over 2 years and overall have been very satisfied with the service. I've had a few cleaners from the company, with a few that weren't suited to me, however, my current cleaner is great. She pays attention to detail and is responsive if I request her to attend to certain tasks. I do enjoy coming home on days when she has cleaned -- it feels good to come home to a clean condo. I have also recommended Classic Maids to a few friends/colleagues as well.

Approximate cost of services:
$90.00
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E in North York
E in North York
7 reviews North York, ON
7/10

House cleaning

Have used Classic Maids twice, 1st time was just ok, the second time I had a different cleaner (Rose) and she was much better. Rose, was more thorough and did not just a rag over the furniture, she removed the items, cleaned and then put the items back. Very pleased with the job that Rose did, wish all the cleaners where like her. Know that I will request her for my next cleaning.

Approximate cost of services:
$100.00
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Ang in Toronto
Ang in Toronto
1 review TORONTO, ON
1/10

Not impressed

I have a 4 storey townhome so I hired a maid for 5 hrs to clean it top to bottom. She did a very poor job - missed one bathroom entirely, didnt vacuum floor before mopping, baseboards still dusty, toilets were still dirty around the outside, and she broke my towel rack and tried not to tell me (i was home when she finished). Also she didnt know how to extend the handle on the vacuum so she didnt bother to use the vacuum for most things instead she used a red cloth to wipe dust off most things which left red streaks on my walls. illnever use them again.

Approximate cost of services:
$150.00
2 of 2 people found this review helpful.
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Daniel Freedman in Toronto
Daniel Freedman in Toronto
7 reviews TORONTO, ON
9/10

Apartment Cleaning

My cleaner, Mercy, did a great job cleaning my apartment top to bottom and getting everything sparkling clean. I had a coupon...so I was a bit worried about quality. But everything was done right. I think the normal rates are about $25 an hour.

Approximate cost of services:
$39.00
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DC in Etobicoke
DC in Etobicoke
1 review ETOBICOKE, ON
1/10

Cleaning

I just hired Classic Maids to clean my home for the first time and I will never use their service again. The maid was to be in my home cleaning for 3 hours. It took her nearly 1.5 hours to clean the main bathroom and another hour to clean two small bathrooms. She then only had enough time left to vacuum and swiffer the main floor (only about 500 sq.ft) and she didn't vacuum under the furniture so it was such a shoddy job. On her "maid report" she ticked off that she had cleaned the baseboards but I went around and checked and she didn't touch a single one. My house was not very dirty to begin with and I can't imagine why it took 3 hours to clean 3 bathrooms and vacuum one floor when I could have done that myself in under 2 hours and with a bad back! It was not money well spent and I would not recommend this service to anyone.

Approximate cost of services:
$45.00
1 of 1 people found this review helpful.
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Ku in Greenwood-Coxwell
Ku in Greenwood-Coxwell
6 reviews East York, ON
10/10

residential cleaning

We found Classic Maids through an online deal site - we paid $29 for 3 hours of service (it's usually $70) All I can say about Classic Maids' cleaning associate, Kwanele, is WOW. I would GLADLY pay the $70 to have her come again.
She was AMAZING. She came on a Sunday morning, even though it was her day off. Our place doesn't even feel like the same house!!!!! It feels 1000x better!! The main reason I needed some help with our house was because we were having a party and 4 of our guests were allergic to cats. I told Kwanele about this and she got every corner and possible place that cat hair could be hiding.
Our guests were completely comfortable and we were happy and proud to show off our house.

WE LOVE KWANELE!!!!!! She was personable, professional and positively perfect :)
Classic Maids FAR exceeded our expectations and we could not be happier with the service.

Thank you, thank you, thank you, THANK YOU!!!!!!

Approximate cost of services:
$29.00
What could this company do to improve their services?
The only small thing I can think of is that it would be beneficial if the cleaning associates had access to a company vehicle. I felt bad that she had to come on the TTC to my place on a Sunday morning :(
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Rachael in North York
Rachael in North York
1 review North York, ON
10/10

Cleaning Service

I use Classic Maids Cleaning Service on a monthly basis. The maids always do an amazing job thoroughly cleaning my 1400 sq ft. home. We have a black lab so keeping it clean is a challenge. Originally I was reluctant to have someone come in to clean my house but it was the best thing I ever did and now I look forward to their monthly visit.

Approximate cost of services:
$103.50
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Melissa Liberty Villiage
Melissa Liberty Villiage
2 reviews Meeker, CO
0/10

Bi Weekly Cleaning

We hired Classic Maids to clean our condo every other week. After the 3rd cleaning I came home to find my oven door unhinged. I called the office and was told I would be called right back. By the following afternoon I had not been called back, this continued over the next 2 weeks I had to continuously call to follow up since the owner would not return my phone calls. I was told they would look after the repair, however after they found out the cleaner had broken an expensive part they only paid for 1/2 of the repair. I decided to give them another chance and the next time they came to clean the cleaner knocked over a shelf and put a hole in in the dry wall, the owner never even apologized for this.

Approximate cost of services:
$69.00
What could this company do to improve their services?
They should take customer service seriously. Take responsibilty for their staff's actions and if they agree to look after something, actually look after it not back out.
1 of 1 people found this review helpful.
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