We had some slow leaks through an old cinder-block basement wall, as well as some minor leaning of said wall. Clarke's estimator came by and provided a quote for an interior drainage system, as well as a geo-anchor solution (tie back rods going into the soil outside my house). I loved that the quote was all done in software, and I could see in real-time the pricing. It made me more comfortable that these prices weren't being made up on the fly.
When the installation day came, Jose (the installation foreman) noticed that due to the location of my underground propane line, and the small area available to dig outside for the geo-anchors, there may be a better solution. He talked with me and explained his concerns, and what other options that could be done to stabilize the wall. He called his boss and discussed options, and quickly had the our new agreed upon solution worked out. Jose, Trevor and Jaron worked diligently, and did a fantastic job.
The work was completed within the day (they had originally quoted 2 days), and the job site was left clean, and the work was done with care.
I highly recommend Clarke Basement Systems, and if you can... ASK FOR JOSE!
- Company Response
Thanks, James! We're glad we could offer the best solution for you!