Clarke Basement Systems

Waterproofing
ON L6B1A8
Write a Review
Write a Review


Blair
Blair
9 reviews Richmond Hill, ON
9/10

Basement Finishing

Claude and his team did an excellent job finishing our basement. First, they installed a drainage system (WaterGuard) and floor tiles. Then, we were so pleased with the work they had done that we called them back to install walls and a ceiling!
They were knowledgeable and professional. They helped to improve the design of the walls, suggesting changes that would better suit our purpose. They helped to complete our TV room by installing a TV wall mount and wiring speakers behind the walls. They also recommended different lighting, which, with hindsight, we realize we much prefer.
We are really pleased with the quality of the materials as well as the look of our finished basement.
There were, however, some opportunities for improvement. They were:
1. Due to improper measurement, it was discovered that the wall panels would not fit down the stairs. Therefore, a large piece of one of the stairwell walls had to be removed. Of course, this piece of drywall was later fastened back to the wall and painted over. The rest of the stairwell, too, was repainted. There was no extra charge.
2. There were some inconsistencies between the design and the work order. These inconsistencies resulted in the delivery of some materials that could not be installed. Installation of these materials will have to wait until a future phase. Anyway, it's just as well that the materials are down in our basement. No more holes in the drywall!
3. Due to other commitments, the final steps of the project were not completed until a couple of months after the intended completion date.

In summary, despite the abovementioned opportunities for improvement, we would definitely recommend Clarke Basement Systems to our friends. They took pride in their work, acted responsibly and did a great job!

Approximate cost of services:
$55,000.00
What could this company do to improve their services?
See the "opportunities for improvement" mentioned in the story.
Any advice to offer fellow homeowners facing a similar project?
Be careful about your design. Be sure that you and your builder understand what you are signing up to.
Was this review helpful?