City Duct Cleaning Inc.

Duct Cleaning
40 Metropolitan Rd, Unit 21 Toronto ON M1R 2T6
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Duct Cleaning
City Duct Cleaning Inc.
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79%

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Reviews for City Duct Cleaning Inc.

Average customer rating:
8 10 (25 reviews)

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Private User
Private User
Private User reviews Vaughan, ON
10/10

satisfied customer

I will recommend this company
when I call i talk to John and he was very helpful
he quickly gave me a estimate price and I loved it
they also put a good smell in house now
so anyone that need duct cleaning call John

1 of 1 people found this review helpful.
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Company Response

I am glad you were happy with the way I explained our procedure and how our techs preformed the duct cleaning service. Thanks for saying you will recommend us, it means a lot. I just wish I knew who this was. Take care & stay safe.

John

Private User
Private User
Private User reviews Ajax, ON
2/10

Disappointed

Disappointed with the overall service and people involved. There is nothing more to say.

I am embarrassed I spent the money I did and I am uncomfortable telling people. I had to fill in a number for the Approximate Cost.

Thank you

0 of 1 people found this review helpful.
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Company Response

I am sad to hear there is a disappointed customer of mine.Being in business for 30 years I have NEVER had a customer fill in an approximate price for any type of work we do. So what is being claimed,is a false statement. If you are a true customer of mine and we did work in your home,you should not be a private user and you should contact me directly so IF there was an issue, I would speak with you directly and take care of any potential issue immediately.

Private User
Private User
Private User reviews Toronto, ON
8/10

Duct Cleaning

Technician arrived on time and did a thorough job, taking his time to complete the service as committed/agreed to. I would recommend this company, which even cleaned the evaporator coil from the a/c. It's the best duct cleaning we've ever had.

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janissaire i.
janissaire i.
1 review Toronto, ON
10/10

Duct cleaning

Fast, friendly and efficient. Would have them back.

Other than that, the recommendation website says I need 15 words minimum. I think I was quite clear in the above. Just hire these guys.

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Company Response

I'm glad you liked our work thanks a lot killing myself laughing at your comments very funny. lmao

and remember to use the filter media in the cold air return if Johns going to do anymore inside cutting..

Take care

clive
clive
1 review Markham, ON
10/10

Duct Cleaning

Very little interruption with our schedule and a very courteous and pleasant personnel.
Extremely satisfied with work done. Neat and clean.

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Company Response

thank you for the kind words it was a pleasure meeting you and cleaning your air duct system.

We do much more than just air duct cleaning so if you,your family or friends need any of our services please give me a call anytime thank you

Adrian
Adrian
3 reviews Toronto, ON
9/10

Ducts Cleaned

City Ducting came at my house and cleaned all my ducts, they even put sanitized at the end of the job to kill at the bacteria & germs and give free air in our house, would recommend to everyone to take services from them.

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Company Response

Thank you for the kind words Adrian it was a pleasure working with you.
Please remember to clean or change your air filter on a quarterly basis that way it will keep the dust down to a minimum until our next visit.

Thanks again for the kind words take care.

John Hardy
President

dara_sheridan
dara_sheridan
1 review Toronto, ON
10/10

Duct cleaning

I would highly recommend City Duct Cleaning! They were ontime, knowledgeable and did a thorough job!

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Company Response

Thank you so much for the kind words Dara, it was a pleasure working with you. Remember to keep your lint trap as clean as possible and to change furnace filter regularly until our next visit in a couple years, take care for now.

John Hardy
President
Cuty Duct

Ben in Toronto
Ben in Toronto
4 reviews Toronto, ON
10/10

Great job

These guys saved the day after another company (Company XXX) caused a big problem.

Basically, my condo building decided to hire a company to clean out all the dryer ducts in the building. The condo building got quotes from three companies. Company XXX was hired with a quote at $32 per unit. Anyways, rather than doing a proper job, they plugged the exhaust vent in my unit. (I think they tried to blow all the lint out the dryer exhaust hole but, in reality, the blowing just caused the lint to plug the exhaust hole.) All I can say is that your building should beware of going with the lowest quote.

Anyways, Company XXX wouldn't respond to my calls. I found City Duct Cleaning because they described the exact problem I was having on its website (the dryer exhaust was now going into my washroom because, since the exhaust hole out of the building was plugged, it had nowhere else to go but into my washroom). My building hired City Duct Cleaning and they fixed my problem.

0 of 1 people found this review helpful.
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Company Response

thank you for the kind words about City duct cleaning it was a pleasure working for you

Sean in Toronto
Sean in Toronto
1 review Toronto, ON
2/10

Duct Cleaning

We requested quotes from several Duct Cleaning Services on Homestars, while most emailed back only City Duct Cleaning called. I found that most would be several weeks before they could schedule a convenient day but City was available the following week. The lady on the phone - Danielle - was pleasant and helpful. The day before they were to arrive, Danielle called to confirm and I asked to ensure they would protect the carpet where the vacuum host would travel in the house and that all the vents would be covered during the cleaning. She noted they normally do not put down anything for the vacuum but was request this. She did confirm they would be covering the vents during the cleaning. The day of the cleaning, the technician arrived as scheduled (I was out, my wife was home). Apparently he started setting up outside before even coming to the door to confirm he was at the right place. He did put down some mats for the vacuum (good) and covered all the vent (good) but only used newspaper with duct tape to cover the cold air returns and did not realize there was one in the basement. I came home as he was finishing. When removing the newspaper/tape on the cold air returns, some of the paint came off. I let the technician know that he really should be using painters tape. After he left, I asked my wife if he had follow the proper procedure of keeping the all vents covered while cleaning one. She noted he would go to a vent, remove the cover, clean the vent and then move on to the next one without replacing the cover. When I inspected the vents, we found dirt and dust around them, resulting in us having to clean the entire house. We called the company twice to express our concern and both times were told the owner would call us back. It has been several weeks and they still have not called us back. Not a customer service focus! Now we realize they were available as others have learned they lack this focus and we will not make the same mistake again. It appears their focus is on getting paid.

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BStewart in Toronto
BStewart in Toronto
1 review Toronto, ON
10/10

Condo unit duct cleaning PROs!

Courteous, Meticulous. John & Glenn explained everything ahead; what important for owner to know. Safety and interconnections of systems. Efficient, excellent, no mess. Very pleased. Danielle coord appts for 3 units well. Recommend without reservation for condo units/apts.

1 of 1 people found this review helpful.
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Company Response

Thank you so much for the kind words.
Glenn and I have always strived to provide the best duct cleaning service we can.

Let your friends and colleagues know if they are in need of a duct cleaning for their house or condo we will take care of them in an orderly fashion.

Again thanks for the kind words.

John H
CDC

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about City Duct Cleaning Inc.

Specializing in the HVAC and Air Duct cleaning industry in the Greater Toronto Area.
We also clean dryer ducts, insulation removal and preform high pressure hot water power washing.
Residential Commercial High Rise Condominiums Offices, no duct cleaning is too big or too small for us to handle.

CATEGORIES
Duct Cleaning
SERVICES
duct cleaning dryer duct cleaning insulation removal High Power hot water power washing
WEBSITE
http://www.cityductcleaning.com
YEAR ESTABLISHED
31
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
cash cheque etransfer
LICENSES
whimis, fall arrest, working at heights, mobile elevated work platforms
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WARRANTY TERMS
Will re-do cleaning if unsatisfied
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