From the first time entering Casa Bella’s showroom their service by their inside associates was professional taking the time to answer our questions and explaining various aspects of the door construction and glass configuration.
This followed by a visit to our home by Steven Feig and his associate to measure and provide a final estimate on the work to be done. Steven made a number of recommendations and suggestions. At no time were we pressured to enter into a contract. A few days later I called Steven and accepted their quote.
An installation date was confirmed. A few days before the installation Steven called to confirm arrival times, apologizing for the fact the side light was on back order but a temporary side light would be installed. I was impressed by the fact Steven stated the balance of the payment would not be charged until the whole job was completed to my satisfaction.
A crew of 3 arrived at the designated time in a professional van. Work was completed within the two days we were expecting. The installers honour a number of my requests, worked diligently and kept the area clean and safe. They also provided their own floor covering in order not to damage the floors. We were impressed with the workmanship of this crew. When the second crew came to complete the side light we were just as impressed with their professionalism.
Casa Bella Windows is indeed fortunate to have excellent sales staff in the likes of Steven Feig and competent installers.
- Approximate cost of services:
- $5,500.00