Casa Bella Windows Inc.

We are the original owners of a 2,700 sq ft, 2 storey, 4 BR house in Mississauga built in 1986. As the first phase of a whole home renovation we decided to replace every window in the entire house. The original builders windows were old, tired, drafty - and a couple actually leaked if it rained hard enough.

I did some basic internet research to find a reputable supplier, including checking the many reviews on Homestars. Casa Bella seemed to consistently get favorable reviews, so they were one of only 2 that made it to the 'short list'. I contacted both finalists by phone to get some more information about their companies, products, timelines and process to complete.

At Casa Bella I was put in touch with their Sales Representative - Derek Caldwell who was very helpful in addressing every issue I raised. Based on that initial conversation we arranged for Derek to come to our house to show us their product lines, explain the differences in the different series of windows, trim options, installation process, timeline - and of course - cost.

Based on this meeting and the detailed estimate and installation plan that they came back to us with, we did not even obtain a quote from the second company. We were completely confident in the ability of Casa Bella to provide us a high quality product, at a realistic price, professionally installed and backed by a reputable company.

The entire project was completed on time, on budget, without any complications - and with a high level of personal Customer Service before, during and after installation. We are completely satisfied with our choice of Casa Bella - and the professional manner that Derek managed the project from start to finish.