Carson Dunlop & Associates Home Inspection

Home Inspection
120 Carlton St, Suite 407 Toronto ON M5A 4K2
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Carson Dunlop & Associates Home Inspection
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83%

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Reviews for Carson Dunlop & Associates Home Inspection

Average customer rating:
8.7 10 (190 reviews)

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S.Hayden
S.Hayden
1 review Mississauga, ON
10/10

Thorough and Professional Home Inspection

I found the entire inspection process to be very well done. Carson Dunlop was recommended by our real estate agent. Since the house was built in 1967, we wanted to be sure to have a thorough and professional inspection.The inspector arrived on time and we went through the house together with a very detailed inspection. He took the time to answer all the questions I had. He discovered a number of minor issues that were highlighted in the final report that I would never have found myself. As well he had a variety of interesting methods to look for potential issues. The use of the thermal imaging camera was also well worth the additional cost.We were very pleased with the detailed final report, as well as the accompanying home maintenance book. Overall it was a very professional inspection and I would certainly recommend Carson Dunlop to anyone looking for a home inspection.

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Company Response

Hi Hayden,
Thanks for the amazing feedback. We'll be sure to share this with Hal and the team. If you have any questions about your home or the inspection report, please don't hesitate to contact us at 1-800-268-7070.

Pirasanth in Toronto
Pirasanth in Toronto
0 reviews Mississauga, ON
10/10

Home Inspection

The report was very informative. The fact that it was all through email made it extremely easy. Wish I could of been there to view it personally. The encyclopedia is definitely worth the look for regular maintenance and a more in depth understanding of the basic home aspects.

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Company Response

Hi Pirasanth,
Thanks for the amazing review! We're glad we could make your home buying experience a little easier. If you have any questions about your home or the inspection report, please feel free to give us a call at 1-800-268-7070.

Brianna in Oromocto
Brianna in Oromocto
1 review , NB
10/10

Home Inspection

Greg met us at our new home on time and prepared.
He did a thorough walk around the house and spent an hour on each floor. He provided live feedback as he went through and provided suggestions on how to best address the fixes.
He had excellent customer service skills and made us feel safe in our investment.

1 of 1 people found this review helpful.
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Company Response

Hi Brianna,
Thanks for the great feedback. We're glad to hear that we could help you feel comfortable and confident in your home purchase. If you have any questions about the report or your home, please feel free to contact us at 1-800-268-7070.

David
David
9 reviews Toronto, ON
10/10

Home inspection

They provided excellent service as always and I will be continuing to use them. administrative staff is excellent and Sheila is very knowledgable and informative. I have used their services for over 30 years and will continue to do so.

1 of 1 people found this review helpful.
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Company Response

Hi David,
Thanks for the amazing feedback and trusting us with your clients for the last 3 decades. If your clients have any questions about the report or their home, they're welcome to contact us at 1-800-268-7070.

Private User
Private User
Private User reviews Toronto, ON
10/10

Home inspection

Jim was detailed, professional, and knowledgeable. Everything was well explained by Jim in terms I understood. The service was excellent and thorough. The guidebook provided by Carson Dunlop is a great reference and terrific offering. Highly recommend.

1 of 1 people found this review helpful.
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Company Response

Thanks for the great feedback! We're glad we could be a part of your homebuying experience. If you have any questions about inspection report or home, please feel free to contact us at 1-800-268-7070.

ericmsauve in Oakville
ericmsauve in Oakville
0 reviews Oakville, ON
10/10

Great Service!

Very thorough. Very polite and took the time to explain in very easy details the issues he was noticing. Even pointing out good things or things we should know about in the future. Report was returned to us within hours. Highly recommend this service. Could not be happier with the service we received.

1 of 1 people found this review helpful.
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Company Response

Hi Eric,
Thanks for the great feedback and recommendation. If you ever have any questions about the inspection report or your home, please feel free to contact us at 1-800-268-7070.

Kathy Dow in Kincardine
Kathy Dow in Kincardine
2 reviews KINCARDINE, ON

First Review

10/10

Inspection review

Milo was great! Knows his stuff and was very informative. I would highly recommend him for a home inspection. Thirty words is more than I want to say right now. So...

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Company Response

Hi Kathy,
Thanks for the kind words. We'll be sure to share your feedback with Milo. If you have any questions about your inspection report or the home, please feel free to contact us at 1-800-268-7070.

Tim Millar in Scarborough
Tim Millar in Scarborough
1 review Scarborough, ON
10/10

Home Inspection

The inspection was very thorough and professional. The inspector went over issues in great detail with pictures and it all comes with a nice, neat digital package. Also included a book with this service on how to maintain your home.

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Company Response

Hi Tim,
Thank you for the great review! We are glad that you enjoyed your experience. If you have any questions about your home or inspection report, feel free to call us at 1-800-268-7070. Enjoy your new home!

Ashley in Toronto
Ashley in Toronto
1 review Toronto, ON
10/10

Punctual and detail oriented inspection

After booking the inspection online, someone from Carson Dunlop called the next morning to confirm details of the booking and finalize a price. After I okay'd the cost, he emailed me a confirmation and I paid online before the appointment.
Sheila arrived on time and briefed us on the home inspection process. She continued to communicate each step, what she was looking at, why she was looking at it, and if there was a concern. She was open and invited questions (even my many dumb ones). At the end of the inspection, she took time to sit down with us to answer our questions and highlight aspects of the home inspection. The service came with a home guide. We completed the inspection at 11 am and the report was in my email by 3 pm.
The report included detailed pictures and tabs to make it easy to navigate. Sheila continues to be available by email if we have further questions or concerns.
We were first time home buyers requesting an inspection for a condo-townhouse. The service was pricier than other companies but I thought it was still good value.
I would recommend their service to others but note about the higher price.

1 of 1 people found this review helpful.
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Company Response

Hi Ashley,
Thanks for the awesome review. We'll be sure to share your feedback with Sheila. Don't forget that as a Carson Dunlop client, you also have complimentary membership in the Homeowners' Association, which provides you with benefits and discounts on services you may need as a homeowner. For more information, please visit https://www.carsondunlop.com/inspection/carson-dunlop-homeowners-association/

Peter in Toronto
Peter in Toronto
5 reviews Toronto, ON
2/10

Cannot Recommend Carson Dunlop

We used Carson Dunlop for an inspector on our home. While we felt that the inspector was knowledgable, we found that she missed several things of importance.

First, she refused to go on the roof because she claimed that house was too tall. It's a two story home with two accessible areas to access the roof. We aren't the only two story home in the city, so I was confused as to why she didn't want to do this. If she had done this, she may have found that our gutters were not sloped properly and kept water pooled. We had to find this out the day after we took possession and through subsequent visits by roof repair companies.

Second, there was efflorescence on the garage wall that she missed completely. Yes, there were things in the garage that we in the garage and it made it difficult to see a lot of the goings on in the garage, but in retrospect, like the roof, I felt that the effort wasn't made. If she made some effort, she would have see it in the front corner of the garage. While it wouldn't have changed our mind about the home, it would have educated us a bit more about the house

I can go on with other items she missed, but won't. My point is that there are a lot of better inspection companies out there. We used Carson Dunlop on the recommendation of our realtor, but unfortunately we we won't be recommending them to anyone we know.

0 of 1 people found this review helpful.
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Company Response

Hi Peter,
We're sorry to hear about your experience. We couldn't find a record of your home inspection based on the details provided, are you able to give us a call at 416-606-7215 so we can discuss this further. Thanks for reaching out.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Carson Dunlop & Associates Home Inspection

Carson Dunlop is a leading consulting engineering company that has been completely dedicated to the home inspection profession since 1978. We wrote the Home Reference Book on home inspection and are committed to delivering exceptional customer service, one client at a time.

We understand that a great home inspection is just the beginning, so we created our not-for-profit Homeowners Association. Carson Dunlop clients are automatically enrolled in the Association FREE of charge and receive the following benefits:

• FREE technical advice for as long as you own your home

• Access to group savings on a variety of home related products like home insurance and a Home Protection Plan, our
warranty

• Free RecallChek report on appliance recalls

• $200 in free Maintenance and Repair

• $200 in free Heating & Cooling tune-ups

• $100 Gift Card from You Move Me

• $70 Gift Card from 1-800-GOT-JUNK?

• Eligibility for our unique HOME CARE PLAN, appliance repair insurance

CATEGORIES
Home Inspection
PRODUCTS
- Buyer's home inspections - Seller's home inspections - Condo home inspections - New home inspections (Tarion) - Commercial building inspections - Mould and asbestos inspections - Sewer camera inspections - Thermal imaging inspections - Wood-burning appliance (WETT) inspections - Energy audit inspections - Swimming pool inspections - Well inspections - Septic system inspections - Technical home audits
SERVICES
- Buyer's home inspections - Seller's home inspections - Condo home inspections - New home inspections (Tarion) - Commercial building inspections - Mould and asbestos inspections - Sewer camera inspections - Thermal imaging inspections - Wood-burning appliance (WETT) inspections - Energy audit inspections - Swimming pool inspections - Well inspections - Septic system inspections - Technical home audits
BRANDS
Carson Dunlop & Associates Ltd. CDW Engineering
STYLES
Not applicable
WEBSITE
http://www.carsondunlop.com/inspection
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
45
PAYMENT METHOD
Major Credit Cards - VISA or MasterCard or Certified Cheque or Money Order
LICENSES
Registered Home Inspectors, National Certificate Holders, Prof. Engineers, Consulting Engineers
MEMBERSHIPS
OAHI, CAHPI, ASHI, NRCan Licensed ecoENERGY Service Organization
LIABILITY INSURANCE
Yes
DIPLOMAS
We inspect homes and train home inspectors. We are a registered Private Career College in Ontario.
PROJECT MINIMUM
Not applicable
PROJECT RATE
Our prices are typically based on the age and size of the home.
WRITTEN CONTRACT
Yes
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