We were long overdue for a duct cleaning. It had been over 6 years and the last time we used a cheap Groupon company which was a mistake. When Paul saw how they supposedly cleaned the vents, he said there was no way. Well, he found some interesting things in our vents, which I thought was a joke at first but no!
First, he checked to ensure all vents coming from the furnace were open properly, which they weren't. He explained how to check and set them. No one, not even our furnace company which comes every year, has ever explained that to me. We didn't have any noticeable issues, but he said this will make the furnace run more efficiently, and is necessary to clean properly. After that he went to work and was patient and thorough. He thought he might chip a little paint to get one of the grills off and let me know first, he was careful and didn't end up chipping, but that was thoughtful. One grill couldn't come off due to the trim around it, but he did his best to clean it and at least explained it to me unlike the Groupon company.
I'm happy we went with Capps, thanks to the quality and care he took in his work. Recommend!
- Approximate cost of services:
- $299.00
- Company Response
Thanks Colin that was a fantastic review and we really appreciate you taking the time to share your experience with us. All the best. Mike