We bought a dishwasher, washer and dryer which they delivered and installed. Our experience was positive in every way. Salesperson was informative but not pushy and very responsive to follow up. They called before they came and arrived on time. They had to come back because we discovered that there was no electrical outlet for the washer from the original installation. They returned as soon as we had the outlet installed. I was a bit concerned after reading a couple of negative reviews, but our experience was great! No hesitation in recommending them.