The sum is greater than the parts here. Overall we were very pleased with the product knowledge and selection available at Caplan's. It was convenient to buy and the installation was particularly impressive. Their recommended installer (Nick) showed up quickly, was friendly, and offered a good price for installation plus hauling away our old dishwasher.
In comparison with a store like Sears, Caplan's seems to truly give you a choice of all price ranges and models. We became interested in Bosch's quality but found that most stores (like Sears) seemed to overprice the few high-end appliances they carried, perhaps in an effort to make their competing Kenmore product look better.
Anyway, Caplan's came through on price, selection, and service. We bought during their boxing week sale so saved a few bucks - although it was a bit inconvenient to wait over the holidays as they closed the store for several days.