My husband and I were absolutely overjoyed to have had Buttons come to install our new ductless AC. Since I am very pregnant I was incredibly worried about having people in the house (because of COVID), but Nigel and his team made sure to make me feel fully reassured. Even before they arrived Nigel called to go over their COVID protocol, he brought his team up to speed with my COVID anxiety, and when they arrived they were all very kind, understanding, and professional. The work was done within the estimated time frame, and we are very happy with the final result. We highly recommend Buttons.