Furnace, humidifier, expanded air filter and hot water tank replacement
When the conversation starts with a statement like "we want you to give your experience with us a 10 on homestars" you know expectations have been set high to deliver on.
From the very first meeting with Todd through to final installation I could not have been more pleased. Although we knew what we were looking for already, Todd took the time to explain the options in a clear and helpful manner without being pushy at all.
After that first meeting we knew we were sold. Let's just say the other 3 quotes we got were very unmemorable experiences.
The equipment they supply is top notch and we are very happy we went for the Trane option. Unbelievably quiet and I look forward to seeing my first bill after suffering with a 25 year old gas guzzler.
We had asked Button's to remove our old furnace and then replace the new one a few days later in order to repair some flooring issues. Was not a problem for Button's and Todd even dropped off some space heaters to tide us over.
Although we were not at home to meet the installers, they did an excellent job, tied all the electrical up neatly, sealed off any air leaks and left the area neat and tidy
With Button's it also wasn't a case of "here's your instruction manual now off you go". Todd made an appointment to come back and see us, to take us through step-by-step everything that our new system had to offer as well as well as how everything was operated. Even programming our thermostat for us.
So here's your '10' Button's, points well earned.
- Approximate cost of services:
- $5,400.00
- What could this company do to improve their services?
- Nothing
- Any advice to offer fellow homeowners facing a similar project?
- Buy a furnace out of season if possible, for some cost savings.