This is the second time I've used Button's Heating to install an A/C unit in my house (in 2 different houses). Each time, service was excellent from Nigel, and he answered my many many (many) questions. Install on both houses was excellent. The most recent install was done by John. All levels of service has been excellent from sales to installation. Nigel is a man of his word, which I truly appreciate it. I would recommend Button's Heating to anyone looking for service. I even recommended them to a colleague who had recently used Button's to switch her house from Oil to Natural Gas.
- Approximate cost of services:
- $4,156.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hello Wayne,
Wow, thanks for the kind words and the perfect score of 10/10. Nigel certainly takes pride in his role as Sales Manager for Button's Heating. Nigel’s innate ability of dealing with all customers is evident. As you say..."he answered your many, many questions" and we are sure he was happy to do so. We also agree..."Nigel is a man of his word" and he conducts himself with integrity. John is a top-notch installer. He will always take the time to go "the extra mile" to ensure the customer is completely satisfied. John never leaves a customer's home until the newly installed unit is operating and performing the way it is expected to, all has been explained to the customer, and the work area is cleaned and tidy. Thank you again Wayne. Here's to hoping we'll be there for your third unit...when that day comes you can be sure that we will be there to offer the same level of excellent service. Thank you also for the referral for your friend. Please call Nigel at the office and let him know her name as we have a referral reward program and would be happy to send you a cheque $$$.Thanks again from Team Button's