1- Basement flooding on the Saturday of the Labor Day long weekend. We woke up with water throughout our finished basement. Brothers plumbing came within an hour of our call and “snaked” our drain to clear the blockage.
2- These obstructions have been a recurring issue, even after we waterproofed the house. Omid from Brothers plumbing was of great help. He was able to correctly identify that the issue was a flawed basement renovation done by the previous owner. Using his tools, he was able to point and show us accurately the problematic area under our basement floor and proposed a plan to correct the problem permanently. We agreed to have the major repair done which involved breaking the concrete, replacing a section of the main drain under the house and put new concrete. The project was completed in three days.
3- We also used the opportunity to install a backwater valve. Brothers obtained the permit, ensure inspection by the city and provided us with the paperwork for the rebate program.
The basement has been dry since. Overall, we would definitely recommend the work of Brothers plumbing and we would like to thank Omid for his excellent work.
- Company Response
Thank you for your review. We are happy to help solve plumbing problems for our customers. Thank you for your custom and we are here if you require any help in the future.