Emergency Plumbing under Kitchen Sink
On August 31, 2019, I had Brothers Plumbing come to fix a dishwasher valve under my sink. The old one couldn’t be turned off completely. Omid recommended I replace all 3 pipes and valves due to rust and seizure of the valves. He said I should also get a new faucet. Work was done and he said I would receive my invoice marked paid by email.
When I received it that evening, I was struck speechless by the cost of the faucet...$540.00...GOOD SINGLE HANDLE 3 HOLE WITH SPRAY Belanger #4068 CP - Special Order. However, the box it came in strapped closed before Omid cut the straps, is a Belanger QUIK 77AC, which sells for $158 CDN.
Having called twice, no one has bothered to call me back.
I’m disappointed and want to understand why the extra $400. I’m a senior and living on a pension so I’m hoping for a refund between the cost of the two faucets.
- Approximate cost of services:
- $1,550.00
- Company Response
Thank you for your kind words. We are happy to hear that you were happy with our service. It was a wise decision to replace the pipes, valves and faucet. The cost of repairing the valves and pipes and faucet would have cost less but you would still have an old faucet. Now you have a new faucet that should serve you well for many years to come. Thanks again for your review.