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Brick The

Furniture
Toronto ON M1P 5B7
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19%

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Reviews by rating (past 12 months)

Reviews for Brick The

Average customer rating:
1 10 (159 reviews)

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Michael
Michael
9 reviews Toronto, ON
8/10

Living Room Furniture

A few years ago when we first got married, my wife and I were looking for some new furniture and decided to go with a Living Room set that was something we felt comfortable in and within our price range at The Brick.

The Sales Rep that we dealt with was very helpful and helped us get a good deal. The delivery of the furniture went well and we have no major complaints.

We will most likely find ourselves back at The Brick when we begin looking for a Dining Room Set.

Approximate cost of services:
$2,000.00
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Loraine in Don Mills
Loraine in Don Mills
2 reviews ,
0/10

Mattress

I bought a mattress from The Brick that was inferior in quality. I contacted the store and they were not very helpful. The customer service quality was more than poor.

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Steve in Markham
Steve in Markham
2 reviews ,
10/10

All sorts of home furnishings

3 pc Sofa set, 2 area rugs, counterheight dinner table + 6 chairs, platform bed frame, leather sectional sofa, and more! All stylish, modern and best of all...on sale! The sales team at this store is very knowledgable regarding their products and did not pressure you to buy...in fact, they were trying to save more money by trying to bundle everything together and asking the manager for better prices due to our big volume purchase. Shipping was prompt and on time, get compliments on our furniture all the time...cant really ask for more than that.

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Susan-5872
Susan-5872
1 review Toronto, ON
9.5/10

Furniture

We would definately go back to The Brick. Also we would recommend it to our friends and family. It was great service, staff was very friendly. They offered suggestions and ideas match prices with other furniture companies

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Soccar Shotz
Soccar Shotz
19 reviews Toronto, ON
8.5/10

Buying sofa's beds etc.

I went to buy products such as sofa's electronics and beds. Everytime we went the service wsa excellent and the price was above average. The quality was above average as well.

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Unhappy Customers from Toronto
Unhappy Customers from Toronto
1 review Toronto, ON
2.8/10

Bought a bedroom set

Had several problems with The Brick. Bought a brand new bedroom set, first - they delivered it 2 months late and it was used. There were several dents and markings. Customer service was a joke. They were not helpful or responsible. They said they "understood" but didn't do much to solve the problem. After our 5th or 6th round of issues re attempted to exchange it for store credit but they refused. We will never buy from The Brick again.

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R in Peterborough
R in Peterborough
6 reviews Toronto, ON
6/10

Re-decorating

The Brick has always been a good place to get a piece of furniture at a reasonable price. What will drive people away (and the reason I'll be hesitant to go back) are their pushy sales people - be prepared to be followed around by at least 1 (and maybe more) salesperson until you walk out the door!

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John Smith-5870
John Smith-5870
2 reviews Toronto, ON

First Review

2.8/10

Furiniture

We bought a dining set from the Brick about a year ago. We bought a 5 year warranty for $40 as well. Then after about 6 months, we had a problem with the metal part of the kitchen. I decided to give a call to see if they can re-paint the part. It took me for ever to get an appointment. Then when the technician comes, I noticed that he was very under-qualified, and was not able to help me.

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