Bill did a wonderful basement renovation for us four years ago, and we were very happy with the results.
The huge storm on July 8/13 deposited five feet of water in our basement, knocking out our hot water heater (a special unit which handles under-floor heating). When we called Bill to ask for a service person to inspect our heater, he rushed over the same day and installed one of his own electric hot water heaters to tie us over until our unit could be repaired.
And he did this AT NO CHARGE.
Bill is a great contractor, and a great person too.
Thanks Bill (from the entire household)!
- Approximate cost of services:
- $100,000.00
- Company Response
Thanks for the feedback. Just to let readers know, the flood was not due to improper waterproofing work of the basement originally, but due to a river in the client backyard, which rose up and flooded their yard with 2 feet of water- and then rushed down the stairs from basement walk-out and smashed, with force, through the basement door.
Client had had no problem with flooding or water infiltration before. We lowered the client's basement and finished it at least 3-4 years ago.
Note- We did not get 1 call from our basement clients with problems!!! That's either good luck or good work!
Thanks for the positive feedback, Graham. Bill is 1 in a million!