Hardwood floor for whole house
We were initially impressed with Brampton as they have a beautiful showroom with great product. Our disappointment started when they shipped the wrong wood to our house. They eventually fixed this issue but gave us a tough time returning the surplus boxes. Nice wood at a fair price but be ready for challenges with customer service.
- Approximate cost of services:
- $10,000.00
- Company Response
We are happy to hear that you were impressed with our showroom, product and prices. We apologize again for the mistake in shipping, and as you know we quickly remedied the error. While certainly not an excuse, mistakes happen to the best of us, and can almost be expected when we process around thirty thousand orders a year. However, the true measure of service is how a company deals with problems that arise. Please come back and see our sales manager so we can address your issues with customer service. We always try and make things right for all of our customer's concerns.