As the writer of the previous, very positive review on Homestars for Bin There Dump That I was sorely disappointed the second time they came. I was replacing the roof of my garage, a project i was working on alone, when I called the company. They sent a bin which arrived around 12 and then said I had to have the bin full as they were going to come pick it up in two hours due to parking issues, all of which could have been easily solved via some communication. At that point I still had more roof removal to do and only had the bin about 1/3 full when they came to pick it up, and was left with about a third of my roof still on the ground. I ended up leaving a message with the company afterward expressing my disappointment with there service. After having upsold me to a larger bin earlier in the morning, I heard nothing back except a reciept in the mail for the full cost of the bin, - no note, not apologies, nothing. Very disappointing.
- Approximate cost of services:
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?