Belvedere Home Improvements Ltd

I WOULDN'T TOUCH THIS COMPANY WITH A 10-FOOT POLE. MY STONE FRONT PORCH BROKE UP AFTER 4 YEARS--SHOULD LAST 10-15 YEARS. THEY BLAMED MY ICE TREATER , WHICH IS NOT SALT, SAID THEY WOULD FIX IT BUT NEVER DID. I'M TOLD BY ANOTHER BUILDER THAT THE CONSTRUCTION WAS WRONG, THE STEPS SHOULD OVERLAP, AND THATS WHY WATER GOT INTO THEM AND FROZE, BREAKING THEM UP.
WILLIAM FRANCIS
10 OWEN BLVD
TORONTO

The experience of working with Belvedere is one of the only positive ones I've had when hiring companies to work on my house. Don was not only attentive to detail and thorough, but also personable and communicative. Fred overseeing was very beneficial, and Nick and Zozo worked hard and long and addressed any concerns I had - which were very few - quickly, efficiently and congenially. I would rehire them in a minute for any job that might come up in the future.

Excellent service as usual. Delays in pouring the cement for the front steps were due to a rainy spring - better to wait until conditions are right instead of doing the job and running into problems. Interlocking brick was completely replaced as matching bricks could not be found. Once again, a high quality job.

We've had a slow chimney leak for 10+ years which 3 other contractors have tried to repair (and for which we paid each time). Unfortunately, Belvedere was no more successful than the previous 3. Belvedere "repaired" the leak and re-plastered the livingroom wall in Summer 2012. Since that time, the plaster has again bubbled all down the wall, meaning the leak is still there. I think Belvedere tried their best to fix this problem once and for all but next time, I'm hiring a roofing company to do the work.

We hired Belvedere in Aug 2012 to remove our old porch and build a new one, as well as redo the aluminum siding and soffit/fascia around our home. They did a beautiful job, and we're very pleased with the workmanship. Don genuinely cares about his customers' satisfaction, and we're very pleased with our new exterior.

The project involved stripping and replacing shingles from the roof of a 15 year-old addition and the original house.

The project was a disaster.

The crew used overweight hammers and broke about 20 percent of the roof boards on the original part of the house. In retrospect, I should have taken them to court for the damages but waited too long. They saw the damage, but had no excuse other than to say that the boards were probably dried out and brittle. (Our neighbours have not experienced this issue with other roofers.)

There were major leaks to the low slope roof of the addition.

The first was associated with the vent along the peak that was replaced as part of the contract. Eventually, they did replace the new vent; however, they initially suggested that a vent was not necessary even though specified in the architectural drawings. Clearly, this was an effort to cut costs.

There were persistent leaks around the joint of the roof with the skylights. The first leak was so bad that I had to place pails under each skylight to save the wooden floor. To their credit, they did visit us on four occasions over a period of four years to address persistent leaks. At one point, they repaired the blisters on the ceiling of the addition and repainted it. However, the problem of blistering has reappeared. A call to the company of a few months ago did not lead anywhere.

The original roof (installed as part of a major addition) never leaked during a period of 15 years so there was no design fault.

On the basis of exceptionally poor workmanship, I would never recommend this company to anyone. If you love your home, avoid these people and select a professional roofer.

Our neighbour used this company to install roofing and eaves troughs and was not too pleased with the work, especially with the troughs.

We did not have any access to our attic so we had Belvedere install an attach hatch. Don quickly came to give us an estimate. The work crews were friendly and on time. The job was well done and I intend to use them in the spring to do some additional work.

We needed fireplace installed, repainting in living/dining room, a basement window bricking up and other jobs.

They came on time, very professional. Tidied up well. Very impressed with the service

He had to drywall full basement. It only took him a few days. Very good service. Fast to get on site after call. On time every day when he said he'd be there. Happy with finished work. I would hire him again.