Bought a Buffet & Hutch. Was charged $50 for delivery, setup and removal of boxes etc. Was delivered but not placed in the location I asked for, and then the delivery guys removed the boxes but left them in the Condo's delivery elevator area rather than putting in the bins just outside the loading dock. Condo security called me late that night and i had to go down and do this myself. Went into Bad Boy and demanded my $50 back for the bad service but was treated rudely by even the owner - . I swore that day I will never buy anything from them, even if they happen to have things cheaper than others.
- Approximate cost of services:
- $1,200.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
We're sorry to hear you had this experience - it is certainly not to Lastman's Bad Boy standards for its customers.
We do hope you give us another chance to earn your business, and demonstrate commitment to value and service -joining the ranks of our satisfied repeat customers. And please do report anything that is not to your expectations immediately to our Customer Care at www.BadBoy.ca