Greg helped me out when no other roofers would even take the job.
11 years ago I had a flat roof system installed that was recommended on one of Mike Holms shows. The installer provided a lifetime warranty on the system as long as it was recoated every 10 years. In 11 years I paid a total of $34,000. The system was installed over my existing roof system, as it was considered environmentally preferable, it would help the new system and there would be no landfill waste. Before my first 10 years the roof was leaking in multiple areas of my house. The installer came out and recoated the roof. Once I got my roof recoated the coating was flaking off, ( looked like it was snowing on windy days). And it was still leaking, the installer let it leak for months causing lots of interior damage. ( saying there was nothing that could be done until we had warmer temperatures}. When he finally came out he blamed the leaking on a skylight that was nowhere near all the leaking and also sloped away from the leaks ( when does water travel uphill?). I had no confidence anymore in the product or the installer.
I contacted multiple roofers. They came out and looked, told me how extensive the damage was and never got back to me with a quote. Until I contacted Greg at Doucette.
Greg came out, realized the amount of damage, came back with the installer and they came up with a game plan as to what was needed for my roof. Unfortunately there was so much damage to my roof from the previous system that my roof was stripped completely and the majority of the plywood needed to be replaced, in fact one of the roofers actually fell through my ceiling while doing the repair as the roof was so rotted from the previous roofers neglect. Even my facia boards were rotten and my eavestroughs fell off.
Juan and the team worked very hard over the time of the install, they came when expected and answered any questions I had on site. When unexpected costs came up ( eavestroughs, flashing, more plywood) Greg did his best to help me with the costs.
I found them very reliable, had good communication, and worked hard. I had this work done last fall and with one winter passed I am very satisfied with the work they have done. Thank you Greg, Juan & team
- Approximate cost of services:
- $48,000.00