Perfection IS NOT the standard!
I have a small 10' galley style kitchen. The total renovation consisted of 5 upper cabinets and 4 lower cabinets. Not a big job. The reason I went with Aya was that they did it all. Painting, tear-out, install and plumbing.
It is hard to find a contractor to take on such a small project.
The cabinets are plain white thermafoil. Nothing fancy, easy to wipe down.
When they did the tear out they didn't bring garbage bags, brooms, vacuums, etc. The painter used my upstairs bathroom to clean his brushes even though I asked him not to. The installers arrived without the drawings. I printed them off for them.
The installers didn't have a vacuum so they didn't clean out the construction debris from the drilling. It is quite difficult to clean out a base cabinet after they have installed the drawers.They caulked one cabinet to the window frame but not the other one. I get it, things get missed. It is up to the project manager/salesman to find these errors/omissions and correct them.
I am still cleaning paint off my kitchen floor, toiletries in the bathroom and any other surface you could get paint on.
95% of the work is good. It is that last 5% that is disappointing. Apparently you should expect flaws and damage on a new install and live with it. The project manager didn't even look for deficiencies. When I pointed them out I was "too picky". Why on earth would I expect perfect?
The salesman was by today to give a "fix up" paint pen. Yep, it is up to me to fix all the dings, dents and flaws with a little paint pen.
I don't know if the Aya standard, but if it is stay away.
New installs should be flaw less. There shouldn't be dings and chips.
- Approximate cost of services:
- $8,000.00