AtlasCare

Heating & Air Conditioning
Oakville ON L6H 5V9
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Reviews for AtlasCare

Average customer rating:
9.6 10 (2276 reviews)

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krichmond in Mississauga
krichmond in Mississauga
1 review Mississauga, ON
10/10

Winter Maintenance

I had a visit from an Atlascare tech today for a regular winter maintenance!! I've always received great service, today I met a new member to the service team, Nimo!! He was right on time and very helpful. Even though he was a new face, his visit was exactly what I've been use to from Atlascare staff for as long as I've been with them.
Thank you for being consistent, and by hiring the right people to represent your company.

Approximate cost of services:
$1,300.00
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Company Response

Thank you!
AtlasCare
The Fastest Emergency Service in the GTA
https://atlascare.ca/
905-829-1296
416-626-1785

Graham Lloyd in Etobicoke
Graham Lloyd in Etobicoke
1 review Etobicoke, ON
10/10

Furnace Inspection

Paul G.
Excellent service, knowledgeable, courteous, and professional.
Recommended. Paul was in and out within 45 minutes and did a thorough inspection and cleaning of my furnace. He answered some of my questions unrelated to the job with no hestitation, and helped with advice regarding a future fireplace installation.

Approximate cost of services:
$0.00
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Company Response

Thank you!
AtlasCare
The Fastest Emergency Service in the GTA
https://atlascare.ca/
905-829-1296
416-626-1785

Agnes Alavi in Mississauga
Agnes Alavi in Mississauga
1 review Mississauga, ON
10/10

Furnace Tune Up

I had a problem with my furnace and Nimo was sent to fix it!! He was punctual, very polite and ever so professional!! He was able to find and fix the problem quickly. His work was clean and his technical skills and all his healthy home advise were very helpful, but his personality really stood out above all!!
A Real pleasure to have him in my home!!

Thank you Atlascare,

Agnes Alavi

Approximate cost of services:
$120.00
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Company Response

Thank you!
AtlasCare
The Fastest Emergency Service in the GTA
https://atlascare.ca/
905-829-1296
416-626-1785

sammierscott
sammierscott
1 review Brampton, ON
0/10

HVAC

Decide to go with Atlascare to provide yearly maintenance on your furnace and gas fireplace. When it came to the fireplace the pilot light would shut off minutes after turning the fireplace - Atlascare techs assumed it was one part that had to be replaced when it was always the valve.

We decided to cancel our maintenance plan with Atlascare when they told us how much it would cost us out of pocket as the 1st part & labour would come out of the yearly allowance...

We just loss faith in Atlascare due to the techs lack of knowledge...

Approximate cost of services:
$400.00
Any advice to offer fellow homeowners facing a similar project?
Read the fine print and compare plans offer by other companies
1 of 1 people found this review helpful.
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Company Response

Thank you very much for taking the time to post your comment. At AtlasCare we strive to ensure our customers are completely satisfied. We carefully track and care deeply about our customer service.

I would like to sincerely apologize for any difficulties you may have had with your fireplace repair. I assure you this is not the typical experience our customers have had when dealing with our technicians who are the best trained in the industry. I take your comments very seriously.

I am eager to learn from your experience and will do all I can to personally resolve your issue. Please call me at your convenience at (905)829-1296 ext. 212 or email me at dthomas@atlascare.ca.

Thank you and I look forward to hearing from you.

Sincerely,

Dick Thomas
AtlasCare
Vice President of Operations
https://atlascare.ca/
905-829-1296
416-626-1785

Annie in Etobicoke
Annie in Etobicoke
1 review Etobicoke, ON
10/10

furnace tune up

We have been customers of Atlas Air for 13 years. All of the service personel are friendly, knowledgable and promt. We ask for Rick ... he is amazing!! takes time to tell us about our products,is very knowledgable,helpful and remembers the little things about our furnace and humidifier.....thanks Atlas

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thank you!
AtlasCare
The Fastest Emergency Service in the GTA
https://atlascare.ca/
905-829-1296
416-626-1785

Elana in Toronto
Elana in Toronto
1 review Toronto, ON
9/10

Furnace install maintenance plan

A year ago we had a new high efficiency furnace installed by Atlas. They continue to provide good quality heating equipment and service. We are thinking of going with them for our a new A/C unit and for the duct cleaning now too.

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Thank you!
AtlasCare
The Fastest Emergency Service in the GTA
https://atlascare.ca/
905-829-1296
416-626-1785

Don Pangman in Oakville
Don Pangman in Oakville
1 review Oakville, ON
10/10

Humidifier and annual tuning of furnace

Over the last 10 years we have used AtlasCare as our primary service provider. All renovations or builds we have completed have included new furnaces and air conditioners. In all cases the installations have met our expectations and their follow-up has been terrific. The recent work March 3rd was no exception.

Don

Approximate cost of services:
$850.00
Any advice to offer fellow homeowners facing a similar project?
Atlas should be known as the number one provider in the GTA.
Was this review helpful?
Company Response

Thank you!
AtlasCare
The Fastest Emergency Service in the GTA
https://atlascare.ca/
905-829-1296
416-626-1785

Colin Brennan in Etobicoke
Colin Brennan in Etobicoke
1 review Etobicoke, ON
10/10

Furnace repair

I haven't seen such a service focused organization like Atlas Care in a long, long time. Atlas is a caring, service oriented, first class organization that truly cares if the job was done right. Now that is AWESOME! And hard to come by I might add!!!!!

Approximate cost of services:
$2,000.00
Was this review helpful?
Company Response

Thank you!
AtlasCare
The Fastest Emergency Service in the GTA
https://atlascare.ca/
905-829-1296
416-626-1785

A Bos in Mississauga
A Bos in Mississauga
1 review Mississauga, ON
10/10

Furnace repair and servicing

Thank you very much for great advice, prompt service and professionalism. Atlascare came well recommended and now we understand why. Randy was terrific in his out-of-hours advice and effective in diagnosing and promptly treating the problem. He also stayed to ensure the problem was completely fixed before leaving. Thank you for booking our duct cleaning so quickly!

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Thank you!
AtlasCare
The Fastest Emergency Service in the GTA
https://atlascare.ca/
905-829-1296
416-626-1785

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about AtlasCare

Welcome to AtlasCare, a family-run business that has been serving the Greater Toronto Area since 1932. With 88 years of experience, we provide top-notch HVAC and plumbing services, ensuring your home is comfortable and safe.

At AtlasCare, our services cover everything from furnace repair and air conditioner service to water heater maintenance and smart thermostat installations. Additionally, we offer expert plumbing solutions, including drain clearing. With AtlasCare, you have access to a complete range of HVAC and plumbing services customized to fit your needs.

We adhere to strict safety protocols, including disinfecting our equipment, practicing enhanced hygiene, wearing protective gear, and facilitating contactless interactions. This allows us to offer essential services while prioritizing the well-being of our customers and team members.

We're proud to have earned numerous awards for our commitment to quality and customer satisfaction, including the HomeStars Best of 2020 Award and the 2020 Consumer Choice Award for Air Conditioning and Heating Contractors in the Greater Toronto Area.

As your dependable local partner, AtlasCare is always ready to assist you—24/7. Whether it's a routine maintenance check or an emergency repair, we're here to ensure your home systems are functioning perfectly.

Join the AtlasCare family today and experience the peace of mind that comes from our award-winning service. Contact us anytime to schedule a service or to learn more about how we can enhance the comfort and safety of your home!

CATEGORIES
Heating & Air Conditioning and Plumbing
PRODUCTS
Furnaces, Heat and Energy Recovery Ventilators, Air Conditioners, Humidifiers, Air Purifiers, Air Filters, Boilers, Water Heaters, Smart Thermostats, Plumbing Pipes, Toilets, Faucets, Reverse Osmosis Systems, Drain Pipes
SERVICES
Furnace Installation; Furnace Replacement; Furnace Inspection; Furnace Maintenance; Furnace Tune-Ups; Furnace Cleaning; Air Conditioner Installation, Air Conditioning Maintenance; AC Inspection, AC Repair; Mini-Split System Repair; AC Tune-Up; AC Cleaning; Duct Cleaning; Dryer Vent Cleaning; Boiler Installation; Boiler Maintenance; Boiler Repair; Water Heater Installation; Water Heater Repair; Custom HVAC Solutions; Home Comfort Protection and Maintenance Plans; Plumbing Solutions and Emergency Service, Sump Pumps, Toilet, Sink and Faucet Repair and Replacement, Drain Clearing, Waterproofing, Water Purification, Clog Clearing, and more!
BRANDS
Lennox, Goodman, York, Daikin, Rheem, Trane, Carrier, Amana, Mitsubishi, Generac, Moovair
WEBSITE
https://atlascare.ca/
YEAR ESTABLISHED
1932
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking (Guaranteed Comfort Protection Plans)
LICENSES
Technical Standards and Safety Authority (TSSA), Certificate Number #R00282
MEMBERSHIPS
HRAI, ASHRAE, HIP, CAFE, CFIB, Oakville Chamber of Commerce, Nexstar Network, Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Most equipment installed by AtlasCare is guaranteed for between 5 to 10 years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.