We have recently moved into a new home. This morning we woke up to no heat. I called the company whose sticker was on the existing furnace. They said it would be 2 weeks for a service call!! They recommended that I call Atlas. I did and Atlas had a technician out this afternoon, the same day! The technician found the issue, it wasn’t obvious, and fixed it. 5 star service for sure!
The faulty wire was considered to be part of the diagnostics call which was included in my one year care plan, so the call today was N/C.
It’s great when someone actually shows up as promised and solves the problem! Happy customer.
- Approximate cost of services:
- $0.00
- Company Response
WOW! What an incredible review of AtlasCare. Thank you, Alison. Thank you so much. A 2 week wait to get heat? We are so thankful you called us. At AtlasCare, we always ensure no one has to go without heat regardless of how busy we are. We're so glad the other company suggested you call us.