I had these guys come less than 2 years ago. The blower on my furnace died. It was a 2005 Carrier 93 high efficiency furnace so it wasn't a low end model. The technician back then was really nice, young guy. Spent about 1/2 an hr testing and finally decided blower was dead. Took him some time and he replaced it but ended up costing me a bit over 1100 after all said and done. Fast forward 22 months the furnace is down again. I travel a lot so my wife hosted the technician. He was on site for 10 mins declared blower dead pushed my wife to replace entire furnace. Previous blower was good for 8 years, did I get a used one? We declined he left quickly and did not put the furnace back together, left a mess. $168 for 10 minutes day time service. So suffice to say, will never deal with atlascare again nor would I recommended to anyone, especially if you're out of town a lot and wife's home alone. Not the nicest people.
- Approximate cost of services:
- $1,100.00
- Company Response
I am very disturbed to hear about your experience with our company. I would love to work with you to make things right. Could you please email me some more information so that I can investigate this with our people. I can be reached at mgrochmal@atlascare.ca or if you prefer to correspond by phone please call 905-829-1296 and ask for Mike Grochmal, I am the president of AtlasCare.