AtlasCare

We were pleased that the service department returned our phone calls without delay, which is a significant improvement in customer relations. In addition, when I requested to speak to the service manager, I was able to do so without any difficulty for the first time. The cost was fair and there was no delay in arranging the installation of the new Spacepac in our attic and the outdoor compressor.
Last, the installation team, Spenser, Steve and Ghazi, arrived on time. They worked hard, they were respectful and polite, and they were efficient. Spenser, the lead technician proved to be professional, knowledgeable and answered all of our questions. He gave us a thorough explanation regarding our new air conditioning service and encouraged us to call him with further questions or if we run into any problems. We were impressed with each and every step of this competent operation from the minute that we were told by Nasir that our A/C needed to be replaced. If feels as though the company has had a reformation and recognizes the importance of proving to their customers that they are capable of doing a great job. I thank all of you!