AtlasCare

We are very pleased with the work and overall experience with AtlasCare. This includes supervisor Steve and the whole crew.

Here's the story. Our sewage backed up just before the May long weekend. The cause was roots in an old clay pipe. Our previous contractor had unfortunately failed to replace all of that clay with PVC. (We received no warning from that contractor about potential problems later.)

After our contact in May, Atlas sent a specialist the same day - actually a Friday evening! He let us know that a crew would be available the next morning to start excavations. Thank goodness.

Atlas did awesome work throughout: they replaced the pipe from our basement to the city plumbing, and they also installed a new backflow valve (relocated into the basement). All of this work was done with minimal disruption, a friendly attitude, and patient answers to all our questions. They also screened off the basement to contain dust, and they cleaned up thoroughly everywhere. The crew came across as professional, knowledgeable and sympathetic, and they also seemed to enjoy the project and working together.

Again, a very positive experience. Not to mention a 15-year warranty, which gives us a peace of mind. A huge thank-you to Steve and AtlasCare!