We had a very disappointing experience with Ashley Oaks Homes as well. This was our third builder home, most expensive house we've bought and was, by far, the worst experience. We have had a very similar experience to another poster below, and our house was built the same year (perhaps same subdivision?). There were major cracks in the basement and major ones in the garage floor that were only patched up and not repoured as they should have been. Like the other poster, there was garbage buried in our topsoil too (tires, mudflaps, paint cans, rebar and wires). I even took pictures because i just couldn't believe it. After calls and emails to the builder didn't produce any results, I had to email the owner and the town of Oakville to get some action (it was an environmental hazzard). It was finally resolved but after MUCH work on my part, which shouldn't be the case ever. We paid for an upgraded glass shower and it constantly leaks (even to this day) and completely ruined the drywall. They installed our bathroom mirror in two pieces (a 40/60 split) because someone decided to install an electrical outlet in the middle of the wall where a mirror would be hung, we paid for flat ceiling and you can see almost every drywall seam. The drywall tape is peeling in the ceiling corners in almost every room (especially the bathrooms). We had a big leak in one of our upstairs rooms and when they sent people to repair it, they used our shelving unit as a ladder to climb up to fix it and ended up breaking the shelves and then just patching it with some sort of compound and leaving it that way - not even telling us. This is only the tip of the iceberg and even though the experiences were more than a few years ago, they still bother me to this day.
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