We had 2 hot tubs from this company and 1 friend bought a top of the line hot tub from them and they require constant service due to inferior construction. The look is beautiful, but you don't want to keep repairing something this expensive. When you buy top of the line it does not always mean top quality. Spend the extra time checking the ins and outs before you buy. Most of the time the average consumer cannot see defects in a product like this until months after they arrive. I would never buy unless it had a full 5 or 10 year warranty if the company lasts this long.