To replace mirror in a vintage peacock jewelled hand mirror
Took vintage jewelled hand mirror with folding handle to see about replacing mirror. Receptionist took from me went into back room to glacier to check came back said sorry I broke it give me your name and number. I was in shock she had bent the handle back the wrong way and snapped it. She said give me your name and number and took the pieces from me. When I returned after receiving their call she handed me mirror in broken pieces with mirror replaced no charge. I asked to speak with manager- what was going to be done about damage to mirror. Reply it was an accident they didnt charge me what more did I want. Receptionist even said What do u want me to do pay out of my own pocket? Owner then doubled down after I showed her on line the replacement cost to me by pointing to a sign Not responsible for damage to property left on premises. 3 times she pointed to that sign 3 times I told her I never left the office she took my property broke it and said Sorry. How unprofessional I guess my $20 fix was insignificant to them. Ladies you both behaved very badly and Im calling u both out. Im a senior that taught my children to be respectful and I saw no respect from either of you about your negligence. Owner took out her purse gave me $100 bill and told me to take my mirror and never return to her office with any future business as if. Very bad behaviour.
- Approximate cost of services:
- $100.00