Apollo Glass & Mirror Ltd

Took vintage jewelled hand mirror with folding handle to see about replacing mirror. Receptionist took from me went into back room to glacier to check came back said sorry I broke it give me your name and number. I was in shock she had bent the handle back the wrong way and snapped it. She said give me your name and number and took the pieces from me. When I returned after receiving their call she handed me mirror in broken pieces with mirror replaced no charge. I asked to speak with manager- what was going to be done about damage to mirror. Reply it was an accident they didnt charge me what more did I want. Receptionist even said What do u want me to do pay out of my own pocket? Owner then doubled down after I showed her on line the replacement cost to me by pointing to a sign Not responsible for damage to property left on premises. 3 times she pointed to that sign 3 times I told her I never left the office she took my property broke it and said Sorry. How unprofessional I guess my $20 fix was insignificant to them. Ladies you both behaved very badly and Im calling u both out. Im a senior that taught my children to be respectful and I saw no respect from either of you about your negligence. Owner took out her purse gave me $100 bill and told me to take my mirror and never return to her office with any future business as if. Very bad behaviour.

This is a great company to deal with. I had a French door with a broken pane of glass with frosting/texture to it. Anna sourced a sample from one of their suppliers which was almost an exact match. The final product looked great and the repair saved me the hassle and additional cost of having to buy a whole new door and getting it installed. I would use them again without hesitation.

Here at Mr. Handyman of Toronto N, Richmond Hill, Markham W., we use Apollo Glass & Mirror as our preferred vendor to supply us with replacement glass so that we can service our customers that have broken windows/glass. Their turnaround time and customer service on our orders have been fantastic! Thank you.

Couldn't have picked a better company to help with our bathroom project. Great pricing and the glass and mirror work was perfection. Anna and Mauro your a great team. See you both in the fall for our ensuite!

My husband was out of the country and I was out of the city in a remote area, when I got the call from my daughter letting me know that our sunroom door is smashed. My first concern was that someone was trying to brake into our home and the safety of my girls home alone.
I had no idea who to call so, I tried our neighbor. Well he was away in Florida but, texted me back... Call Anna with her phone number. Before I could call Anna, she called me.... Well, after telling Anna everything that I could without actually being at home, Anna being concerned of our situation, left her office and arrived at our home (within 15 min). She called to tell me not to worry, the glass shattered from the inside and that she would have her crew at my home tomorrow. Well as promised they arrived, took down the glass and cleaned up all the loose bits. Waited for the custom window and they arrived back within a week, as they installed they realized that the glass door was not produced by the manufacturer correctly, apologized and said that they would not install the door knowing that its not at the specs it should be. I was okay with the wait, better to have the right product installed the first time, then be upset later with a problem door. They called me back within a short time and installed my door. They were quick, helpful and provided me great customer service. I totally recommend Apollo.

Wonderful people! Anna, Paul, Morro, and installers were a delight to talk to and have in our home ... so considerate, accurate and fair.
Would recommend this company to anyone ... glass surround came in under a week! Amazing! We were very lucky.
They suggested a tiler to us, Terry Eizenga, who was a delight to deal with and did what he said he would do in an amazing timeframe. He did an excellent job of our shower and made a few excellent suggestions.
Thank you all ... what a great experience.

I don't usually bother writing reviews, though sometimes I read them.
If you are looking for a glass company in the Aurora/Newmarket area, I would highly recommend Apollo Glass & Mirror. We checked several places and they had the best price, excellent quality, professional and friendly service. Will use again.

We had other glass companies out to give estimates for our bathroom but Apollo glass was the most professional and reasonably priced company by far. The measurements were exact and the installation was flawless. The custom glass was the finishing touch on our bathroom renovation and we love it !! We'd be happy to provide a reference for Apollo- I highly recommend this company !!!

We ordered a custom shower door from Apollo Glass for one of our customers in Richmond Hill. They showed up for the appointment and got right to work on measuring the custom door and side panel. A few week later they installed it with out any problems. It looks great and the customer loves it. Apollo Glass is a great company to deal with.