Alliance Floor Source

Carpet & Rug Retailers
1006 Magnetic Dr. Toronto ON M3J
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Alliance Floor Source
Star Score
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97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
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Best of 2020 winner 9 timesBest of 2020winner 9 times

Reviews for Alliance Floor Source

Average customer rating:
9.7 10 (456 reviews)

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Private User
Private User
0 reviews Vaughan, ON
10/10

Excellent service and excellent product

Had a water issue in my condo...this was an urgent job.
I walked in off the street and was pleasantly greeted by Timea.
I explained the urgency of my situation and she was eager to help.
I wanted very specific floors and she got on that phone and made several calls to get me exactly what I was look for.
It was delivered earlier than expected and I was thrilled with the product.
I highly recommend this establishment.
Sidonya Jacobs

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Company Response

Thank you very much for the great review! We are glad we found the perfect product for you. It was our pleasure to work with such a great customer as you! Enjoy the new flooring!
Alliance Floor Source Inc.
416 398-0019

Private User
Private User
1 review Toronto, ON
10/10

Condo Flooring Project

They were very responsive in confirming the purchase and additional order items as well as following up on the delivery which arrived on time. Thanks.

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Company Response

Thank you very much for the great feedback, we really appreciate it.
Alliance Floor Source Inc.
416 398-0019

Cathy in Scarborough
Cathy in Scarborough
0 reviews Toronto, ON
10/10

Bedroom Vinyl Flooring

I am so happy with my two bedroom vinyl flooring done this week. Joseph and Maciek finished the installation in 2 days. It looks so much better than what we originally had with the old carpet. Timea is so easy to communicate with to prepare for the project since we were eager to move into our new home.

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Company Response

Thank you Cathy for the great review! It was our pleasure to deal with such great customers like yourself and your family! Enjoy the beautiful new flooring!
Alliance Floor Source Inc.
416 398-0019

garvin.ferdinand in Toronto, Ontario
garvin.ferdinand in Toronto, Ontario
1 review Toronto, ON
10/10

Vinyl Flooring

We found Alliance on-line and were comforted with the HomeStars ratings they had.

From walking in to their showroom to after-service, the Company (Timea) was patient, empathetic and professional.

They also had a wide range of products in their showroom; I would highly recommend them.

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Company Response

Thank you Mr. Ferdinand for the great review! We really appreciate it. Enjoy the nice new flooring.
Alliance Floor Source Inc.
416 398-0019

Private User
Private User
Private User reviews Vaughan, ON
10/10

Excellent Service

Great service, product & value. Highly recommend! Timea was a pleasure to work with and provided amazing support & guidance throughout the proces. Huge thanks!!!!

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Company Response

Thank you for the great feedback! Our aim is to provide the best customer service possible. Thank you for the recognition!
Alliance Floor Source Inc.
416 398-0019

Rocky in Brantford
Rocky in Brantford
1 review Vaughan, ON
10/10

Home Renovation

I would like to give feedback on a company who is very knowledgeable regarding hardwood flooring. Timea helped me out immensely in speaking with their distributor sales representative regarding concerns which they made me understand fully the expectations. I also spoke with Lehel who is a wealth of information and is truly knowledgeable.
Thank you as it was l pleasure meeting you both and again for your both your help.

Rocky

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Company Response

Thank you very much Rocky for the positive feedback regarding our company. We always strive to help out as much as possible, we are glad we were able to make a difference.
Alliance Floor Source Inc.
416 398-0019

Private User
Private User
Private User reviews Toronto, ON
10/10

Second story floors

We moved into our new house to find asbestos tile under the carpet upstairs. Lehel came over and provided some great recommendations on our options. Once asbestos was removed (by a different company) and new flooring was chosen from the wealth of options in their show room,
the install ended up being fit in a week ahead of schedule, and a tricky one in an old home where none of the walls are straight. Installer (Zsolt) worked hard and was very friendly, and our floors look great now.

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Company Response

Thank you very much for the great review! We really appreciate the positive feedback. Good to get a confirmation of another happy customer!
Alliance Floor Source Inc.
416 398-0019

Private User
Private User
Private User reviews Toronto, ON
10/10

Great service

Staff were very helpful and knowledgeable. I wss struggling with making a decision on flooring and this became much easier working with Alliance.

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Company Response

Thank you very much for writing a nice review on our service. We are glad we were able to help you make the decision easier.
Alliance Floor Source Inc.
416 398-0019

Private User
Private User
0 reviews , ON
10/10

Flooring

Excellent flooring display, very good service at the store and excellent workmen who were fast and efficient

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Company Response

Thank you very much for giving us a great feedback! We really appreciate it!
Alliance Floor Source Inc.
416 398-0019

Hughie
Hughie
1 review Toronto, ON
10/10

Quick and fantastic

I needed a laminate floor plank replaced after a cast iron stand mixer fell. Their repairman was polite, quick and his work was great.

Overall, great experience.

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Company Response

Thank you Hughie for the nice review, we appreciate you taking the time to share your experience with our company!
Alliance Floor Source Inc.
416 398-0019

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alliance Floor Source

Carpet & Rug Retailers, Floor Laying & Refinishing, Floor Retailers

Alliance Floor Source is a Toronto-based hardwood, laminate and carpeting specialist. We sell only top quality merchandise and offer the best brands in the industry. We offer flooring products for the "do-it-yourselfer" or we can professionally install it for you. In either case, we believe in providing only the best in products and customer service.
Selecting the appropriate flooring is an investment that will prove to be one of the smartest and most durable you'll make. As one of the most important design elements in any home or business, hardwood, laminate and cork flooring are used everywhere to give warmth, a distinguished look and a timeless beauty to any room. Whether you require a new floor or a retrofit of an existing floor in either a residential or commercial property, we will do our best to find the most suitable option for your particular needs and budget.
We have been satisfying the needs of homeowners, contractors and builders for almost 25 years. When dealing with Alliance Floor Source you will not only be satisfied with the quality of our products, but you will also love (we hope and trust) the exceptional customer service and our commitment to making your flooring project a most enjoyable experience.
With your cooperation in the after installation care and maintenance of your new floor, you will have an investment to be happy about and be satisfied with for many years to come.

CATEGORIES
Carpet & Rug Retailers, Floor Laying & Refinishing, Floor Retailers, and Basement Renovation
PRODUCTS
Laminate flooring, Hardwood flooring, Engineered hardwood, Click hardwood, Carpet (Broadloom), Carpet Tiles, Area Rugs, Cork flooring, Luxury Vinyl Planks or Tiles (Floating or Glued).
SERVICES
Supply and installation. Hardwood refinishing, Buff and Coat, commercial and residential
BRANDS
Torlys, Kahrs, Mercier, Kentwood, Bruce, Satin Finish, Shaw, Coronet, Beaulieu, Kraus, Model, Kronotex, Fuzion, Laurentian, Karndean, Krono, Duraceramic, Evoke, Fuzion, Satin Flooring, Mannington, Metropolitan Hardwood Floors, Elements, Evoke, Goodfellow, Armstrong, Mohawk, Wicanders, Shaw, Richmond, Adura
STYLES
solid hardwood, engineered hardwood, wire brushed hardwood, hand scrapped hardwood, silk carpet, textured carpet, commercial carpet, carpet tile
WEBSITE
http://www.alliancefloorsource.com
YEAR ESTABLISHED
1993
NUMBER OF EMPLOYEES
4
RETURN POLICY
Varies depending on product purchased. Please call us or see a representative for details.
PAYMENT METHOD
Etransfer, Interac, Visa, MasterCard, Bank Draft
LICENSES
Not required
MEMBERSHIPS
NWFA
LIABILITY INSURANCE
Yes
DIPLOMAS
Not required
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
BONDED
Yes
PROJECT RATE
By quote
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year on workmanship, Materials by their respective manufacturers.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.